Rechtliche Aspekte des Einsatzes von KI-Systemen im ISMS von Leitstellen bei Rettungs- und Feuerwehrorganisationen.

: Bezugnehmend auf die KI-Verordnung und NIS-2-Richtlinie

Abstract

TThe increasing use of Artificial Intelligence (AI) in safety-critical areas such as the control centres of fire and rescue organisations opens up great opportunities but also presents them with new legal and security challenges. The aim of this thesis is to examine the effects of the AI Act and the NIS 2 Directive on the information security management system (ISMS) in control centres and to develop practical recommendations for the legally compliant use of AI systems. The focus is on the question of how AI technologies can be integrated securely, transparently, and responsibly while taking regulatory requirements into account. The analysis shows that high-risk systems, for example for emergency call classification or deployment prioritisation, are subject to strict requirements under the AI Act. These include risk management, human supervision, transparency obligations, technical documentation, and data protection compliance. At the same time, the NIS 2 Directive obliges operators of critical infrastructure to take comprehensive cybersecurity measures, which must also include AI systems. The study is based on a thorough literature review and expert interviews with experts from control centres, IT security and law. The results show that the use of AI in control centres is currently still in the early stages. There is a clear need for implementation, particularly in the organisational area. At the same time, experts identify clear added value through AI, for example in the detection of anomalies or in speech recognition. The paper concludes with recommendations for practical action. Only through timely preparation and a systematic approach can the legal requirements be met and the potential of AI systems in control centres be used safely and responsibly.

Date of Award	2025
Original language	German (Austria)
Supervisor	Peter Burgstaller (Supervisor)