Netzwerkoptimierung in der Spedition am Beispiel DHL Freight

Abstract

This thesis focuses on the analysis and optimization of DHL Freight's Austrian general cargo network. The aim was to identify key factors influencing transit times and transport costs, uncover existing bottlenecks, and develop concrete optimization potentials and actionable recommendations. Chapter 1 introduces the problem statement and defines the research questions, while Chapter 2 presents the theoretical foundations in the fields of general cargo logistics, network structures, and optimization methods. Chapter 3 provides a detailed analysis of the current network structure of DHL Freight Austria. The evaluation of shipment data, volume flows, and line utilization enables a precise identification of inefficient routes and potential weaknesses. Chapter 4 presents best practices and innovative digital approaches, including the TMS DISPONENTplus, the LINO tool, and other modern optimization solutions. Chapter 5 derives concrete measures, such as improving transit times, expanding capacity, and reducing costs. Chapter 6 summarizes the findings, presents recommendations, and answers the research questions. The analysis clearly shows that the existing network is at a strategic crossroads. In particular, the low utilization of several feeder lines — such as those from Salzburg, St. Stefan, and Innsbruck — leads to unnecessarily high transport costs. These inefficiencies can be addressed through targeted sales initiatives, route bundling, or frequency adjustments. Additionally, the connection of the Graz location requires restructuring, as the current routing is neither cost-efficient nor optimized for transit time. Direct connections to key hubs or shifting volumes to more efficient routes could bring significant improvements. In contrast, the highly utilized hubs in Wels and Vienna confirm their central role in the network. To maintain their performance in the long term, investments in infrastructure and capacity expansion are necessary. One example is the planned multi-city line Wels – Renningen – Herbolzheim, which aims to strengthen access to Western European markets and relieve pressure on existing core routes. In conclusion, for DHL Freight to establish itself as a strong player in the Austrian general cargo market, targeted investments in direct routes are essential. This must be accompanied by focused sales efforts in underutilized regions and a competitive pricing strategy to attract high-volume shippers. Only through a combination of efficiency improvements, network expansion, and active market development can a sustainable and competitive network structure be secured over the long term.

Date of Award	2025
Original language	German (Austria)
Supervisor	Hans-Christian Graf (Supervisor)