Erstellung eines integrierten Changemanagement-Modells für die Einführung einer Projektmanagement-Software in der Logistik eines Einzelhandelsunternehmens

  • Jessica Guta

Student thesis: Bachelor's Thesis

Abstract

This work examines the challenges of introducing project management software in the logistics of a retail company. It is important to consider the complexity of logistics and project management, the difficulty of introducing project management software and the various aspects of change management. The second chapter is dedicated to the topic of logistics and project management. This describes basic information. Logistics does not just consist of a warehouse, but is just a comprehensive concept of many processes, which each person sees slightly differently. Project management, on the other hand, deals with systematically addressing and implementing customer needs. The challenges when introducing project management software are explained in more detail in chapter three. For example, user acceptance and usability are an important aspect that can be decisive for success or failure. Furthermore, the dangers of process changes are explained, the differences between requirements are explained and reasons for the failure of a project are shown. Chapter four deals extensively with the topic of change management. It's about bringing different aspects closer and understanding them. There are various models of change in change management, which have been compiled in this work. With change comes resistance and fears that can delay change. This chapter also deals with how to deal with these topics. Chapter five is about developing an integrated change management model. To do this, comparisons are made and the challenges that arise when introducing project management software in the logistics of a retail company are attempted to be addressed. The aim of this work is to examine the challenges of introducing project management software in the logistics of a retail company. Furthermore, a recommendation for action should be created in which the use of the most suitable change management model is explained.
Date of Award2024
Original languageGerman (Austria)
SupervisorPatrick Pöchlauer (Supervisor)

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