This master's thesis investigates the impact of various shift models on the work-life balance of executive officers in the Austrian Federal Police. It focuses on the challenges posed by irregular working hours and high job demands, and their influence on officers' satisfaction. The necessity of a balanced work-life ratio is emphasized, as imbalances can lead to stress, burnout, and health issues. The study is based on a comprehensive 2022 employee survey by the Federal Ministry of the Interior (FMI), which addressed satisfaction with work-life balance and shift models. Additionally, qualitative interviews with executive officers, state police psychologists, and FMI experts were conducted to gain deeper insights into subjective experiences. The objective of the thesis is to develop practical recommendations based on the findings to adjust the shift models to enable improved work-life balance. This includes adapting work schedules to meet officers' needs and enhancing the quality of life and effectiveness of police work. The recommendations aim to create a work environment that supports a healthy balance. Key recommendations were derived from the analysis of interview data, such as the introduction of flexible working hours, promotion of telework and home office, life-courseoriented work scheduling, optimization of legal conditions, and consolidation of offices into larger units. These form the foundation for future-oriented police work that meets employees' needs and contributes to increased overall job satisfaction and performance. Finally, the thesis highlights the need for a cultural change within the police organization, prioritizing flexibility, and employee orientation, to achieve sustainable improvements in working conditions and the quality of life for executive officers.
Das Work-Life Paradoxon bei der Polizei: Eine Analyse anhand der Dienstzeitmodelle des opterativen Dienstes bei der Landespolizeidirektion OÖ
Bründl, D. (Author). May 2024
Student thesis: Master's Thesis