Analyse und Optimierung des Projektabwicklungsprozesses im Werkzeug- und Maschinenbau am Beispiel des Unternehmens Extrunet GmbH

Abstract

This bachelor thesis focuses on the analysis and optimization of the project execution process in the tool and mechanical engineering industry, using the example of Extrunet GmbH. Due to increasing customer demands for individualized solutions and growing competitive pressure, these industries face various challenges. The main goals are to execute complex projects efficiently and resource-consciously while meeting customer requirements. In doing so, the optimization potential should positively influence quality and adherence to deadlines. The objective of this thesis is to design standardized, transparent, and efficient processes by identifying optimization potentials using established business process management (BPM) methods, such as structured process elicitation, modeling, and analysis techniques like interface analysis. The research methodology is based on a practical, multi-step approach combining internal company document analysis, the conduction of semi-structured interviews in a workshop format, and the integration of theoretical input supported by a comprehensive literature review. The collected data were modeled, documented, and analyzed using the visualization software MS Visio. Additionally, a company-specific modeling convention for Extrunet GmbH was developed, based on a practical combination of company requirements and the established EPK (Event-driven Process Chain) modeling guideline. A total of 62 subprocesses were visualized and documented using MS Visio. Moreover, the DEMI (RACI) role concept was implemented in MS Visio, highlighting relevant inputs and outputs. The main focus of the visualization was on the transparent representation of roles, responsibilities, and interfaces. In the results section, critical weaknesses and relevant interface issues in the current process (AS-IS process) were identified, and practical recommendations for action were provided. The critical weaknesses were primarily found in cross-departmental interfaces and points of contact with customers. The derived measures were compiled into a structured action plan, providing a detailed breakdown of responsibilities and implementation timelines. This bachelor thesis thus makes a relevant and practice-oriented contribution to the optimization and further development of the project execution process in the context of Extrunet GmbH and exemplifies how the application and establishment of business process management can contribute to increased efficiency, reduced complexity, and ultimately to maintaining or improving competitiveness in the SME environment. 1

Date of Award	2025
Original language	German (Austria)
Supervisor	Nicole Scheidleder (Supervisor)