Using Heuristics to Evaluate the Overall User Experience of Video Games and Advanced Interaction Games

Christina Hochleitner, Wolfgang Hochleitner, Jakob Franz Leitner, Michael Haller, Arjan Geven, Manfred Tscheligi

Research output: Chapter in Book/Report/Conference proceedingsChapter

Abstract

This chapter describes an approach to evaluating user experience in video games and advanced interaction games (tabletop games) by using heuristics. We provide a short overview of computer games with a focus on advanced interaction games and explain the concept of user-centred design for games. Furthermore, we describe the history of heuristics for video games and the role of user experience of games in general. We propose a framework consisting of three sets of heuristics (game play/game story, virtual interface and tabletop specific) to detect the most critical issues in video games as well as advanced interaction games. To assess its applicability, we compare the results of expert evaluations of five current games with the user experience-based ratings of various game review sites. In the conclusion, we provide an outlook on possible extensions of our approach.
Original languageEnglish
Title of host publicationEvaluating User Experience in Games
PublisherSpringer
Pages233-256
ISBN (Print)978-1-84882-962-6
Publication statusPublished - 2010

Keywords

  • heuristics
  • user experience
  • video games
  • advanced interaction games

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