User-Centered Design in Developing Countries: A Case Study of a Sustainable Intercultural Healthcare Platform in Ethiopia

Rahel Bekele, Iris Groher, Johannes Sametinger, Tesfaye Biru, Christiane Floyd, Gustav Pomberger, Peter Oppelt

Research output: Chapter in Book/Report/Conference proceedingsConference contributionpeer-review

3 Citations (Scopus)

Abstract

User-centered design (UCD) is a well-established development methodology that focuses during the whole design process on users^{\prime} goals and context. This is especially important in soft-ware development projects in developing countries, where the development and use situations typically greatly diverge. We are currently conducting a joint research project pursuing technology-enabled maternal and child healthcare in rural areas of Ethiopia. In this paper, we report our findings and lessons learned from employing a UCD approach to address challenges stemming from lack of education, lack of training, and mostly illiterate users.

Original languageEnglish
Title of host publicationProceedings - 2019 IEEE/ACM Symposium on Software Engineering in Africa, SEiA 2019
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages11-15
Number of pages5
ISBN (Electronic)9781728122786
DOIs
Publication statusPublished - May 2019
Externally publishedYes
Event2nd IEEE/ACM Symposium on Software Engineering in Africa, SEiA 2019 - Montreal, Canada
Duration: 28 May 2019 → …

Publication series

NameProceedings - 2019 IEEE/ACM Symposium on Software Engineering in Africa, SEiA 2019

Conference

Conference2nd IEEE/ACM Symposium on Software Engineering in Africa, SEiA 2019
CountryCanada
CityMontreal
Period28.05.2019 → …

Keywords

  • Case study
  • Developing countries
  • Ethiopia
  • Healthcare
  • User-centered design

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