@inproceedings{4e873d004611447f9ba2d65016820bdd,
title = "User-Centered Design in Developing Countries: A Case Study of a Sustainable Intercultural Healthcare Platform in Ethiopia",
abstract = "User-centered design (UCD) is a well-established development methodology that focuses during the whole design process on users^{\prime} goals and context. This is especially important in soft-ware development projects in developing countries, where the development and use situations typically greatly diverge. We are currently conducting a joint research project pursuing technology-enabled maternal and child healthcare in rural areas of Ethiopia. In this paper, we report our findings and lessons learned from employing a UCD approach to address challenges stemming from lack of education, lack of training, and mostly illiterate users.",
keywords = "Case study, Developing countries, Ethiopia, Healthcare, User-centered design",
author = "Rahel Bekele and Iris Groher and Johannes Sametinger and Tesfaye Biru and Christiane Floyd and Gustav Pomberger and Peter Oppelt",
note = "Publisher Copyright: {\textcopyright} 2019 IEEE. Copyright: Copyright 2020 Elsevier B.V., All rights reserved.; 2nd IEEE/ACM Symposium on Software Engineering in Africa, SEiA 2019 ; Conference date: 28-05-2019",
year = "2019",
month = may,
doi = "10.1109/SEiA.2019.00010",
language = "English",
series = "Proceedings - 2019 IEEE/ACM Symposium on Software Engineering in Africa, SEiA 2019",
publisher = "Institute of Electrical and Electronics Engineers Inc.",
pages = "11--15",
booktitle = "Proceedings - 2019 IEEE/ACM Symposium on Software Engineering in Africa, SEiA 2019",
address = "United States",
}