Transitioning services to result-oriented Product-Service Systems: A mechatronic-based approach

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Abstract

The implementation of Product-Service Systems gained importance over the last years with rising competition and the need of a better fulfilment of the customers' demands. However, whilst there are dozens of examples of products, which were transitioned to a Product-Service System, the transition from services is currently uncommon. This paper shows how an established service can be transitioned to a Product-Service System. Through the analysis of different possible solutions, the paper demonstrates how an effective conceptual design can be conducted and shows a possible way for the implementation with an existing service. The functional validation of the results shows that the approach can unleash new potentials for service providers under the right circumstances.

Original languageEnglish
Title of host publication2020 21st International Conference on Research and Education in Mechatronics, REM 2020
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781728162249
DOIs
Publication statusPublished - 9 Dec 2020
Event21st International Conference on Research and Education in Mechatronics, REM 2020 - Cracow, Poland
Duration: 9 Dec 202011 Dec 2020

Publication series

Name2020 21st International Conference on Research and Education in Mechatronics, REM 2020

Conference

Conference21st International Conference on Research and Education in Mechatronics, REM 2020
Country/TerritoryPoland
CityCracow
Period09.12.202011.12.2020

Keywords

  • filter monitoring
  • maintenance
  • mechatronic
  • product-service system
  • result-oriented PSS
  • service
  • transition

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