Towards stakeholder-centered design of open systems-Learning from organizational learning

Christian Stary; Florian Krenn; Harald Lerchner; Matthias Neubauer; Stefan Oppl; Dominik Wachholder

doi:10.1145/2788412.2788440

Towards stakeholder-centered design of open systems-Learning from organizational learning

Christian Stary
, Florian Krenn
, Harald Lerchner
, Matthias Neubauer
, Stefan Oppl
, Dominik Wachholder

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

5 Citations (Scopus)

Abstract

Today's business requires stakeholders to get involved in organizing work and developing organizational processes, ranging from product life cycle management to crossboundary networking of organizations. In that context stakeholders continuously and iteratively need to address their business and knowledge processing environment at the same time. When the business processing environment is concerned, the adaption of work procedures in-use takes center stage. Going beyond operation affects learning, and thus the knowledge processing environment. Hereby, proposals to (fundamentally) change existing work processes are handled. Each input needs to be formulated as knowledge claim, before being investigated for taking decisions on modifying currently implemented processes. The design of corresponding support technologies requires highly flexible, since context-aware architectures. We introduce a corresponding component framework for design support. It features organizational development based on articulating and processing work-relevant knowledge for changing affected business processes. As the framework is open to different implementations versatile interactive solutions can be generated in dynamically evolving settings.

Original language	English
Title of host publication	ECCE 2015 - Understanding Design through Cognition
Subtitle of host publication	33rd Annual European Conference on Cognitive Ergonomics 2015
Editors	Tjerk de Greef
Publisher	Association for Computing Machinery
ISBN (Electronic)	9781450336123
DOIs	https://doi.org/10.1145/2788412.2788440
Publication status	Published - 1 Jul 2015
Externally published	Yes
Event	33rd Annual European Conference on Cognitive Ergonomics 2015, ECCE 2015 - Warsaw, Poland Duration: 1 Jul 2015 → 3 Jul 2015

Publication series

Name	ACM International Conference Proceeding Series
Volume	01-03-Jul-2015

Conference

Conference	33rd Annual European Conference on Cognitive Ergonomics 2015, ECCE 2015
Country/Territory	Poland
City	Warsaw
Period	01.07.2015 → 03.07.2015

Keywords

Adaptation
Articulation Work
Design
Knowledge Management
Learning space
Organizational Learning
Stakeholder participation and engagement

Access to Document

10.1145/2788412.2788440

Cite this

Stary, C., Krenn, F., Lerchner, H., Neubauer, M., Oppl, S., & Wachholder, D. (2015). Towards stakeholder-centered design of open systems-Learning from organizational learning. In T. de Greef (Ed.), ECCE 2015 - Understanding Design through Cognition: 33rd Annual European Conference on Cognitive Ergonomics 2015 Article a26 (ACM International Conference Proceeding Series; Vol. 01-03-Jul-2015). Association for Computing Machinery. https://doi.org/10.1145/2788412.2788440

Stary, Christian ; Krenn, Florian ; Lerchner, Harald et al. / Towards stakeholder-centered design of open systems-Learning from organizational learning. ECCE 2015 - Understanding Design through Cognition: 33rd Annual European Conference on Cognitive Ergonomics 2015. editor / Tjerk de Greef. Association for Computing Machinery, 2015. (ACM International Conference Proceeding Series).

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title = "Towards stakeholder-centered design of open systems-Learning from organizational learning",

abstract = "Today's business requires stakeholders to get involved in organizing work and developing organizational processes, ranging from product life cycle management to crossboundary networking of organizations. In that context stakeholders continuously and iteratively need to address their business and knowledge processing environment at the same time. When the business processing environment is concerned, the adaption of work procedures in-use takes center stage. Going beyond operation affects learning, and thus the knowledge processing environment. Hereby, proposals to (fundamentally) change existing work processes are handled. Each input needs to be formulated as knowledge claim, before being investigated for taking decisions on modifying currently implemented processes. The design of corresponding support technologies requires highly flexible, since context-aware architectures. We introduce a corresponding component framework for design support. It features organizational development based on articulating and processing work-relevant knowledge for changing affected business processes. As the framework is open to different implementations versatile interactive solutions can be generated in dynamically evolving settings.",

keywords = "Adaptation, Articulation Work, Design, Knowledge Management, Learning space, Organizational Learning, Stakeholder participation and engagement",

author = "Christian Stary and Florian Krenn and Harald Lerchner and Matthias Neubauer and Stefan Oppl and Dominik Wachholder",

note = "Funding Information: This research was supported in part by grants from the Italian Ministry of Health to IRCCS Policlinico San Matteo Hospital, from the Italian Ministry of University and Research, and from the University of Pavia. Publisher Copyright: {\textcopyright} 2015 ACM.; 33rd Annual European Conference on Cognitive Ergonomics 2015, ECCE 2015 ; Conference date: 01-07-2015 Through 03-07-2015",

year = "2015",

month = jul,

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doi = "10.1145/2788412.2788440",

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Stary, C, Krenn, F, Lerchner, H, Neubauer, M, Oppl, S & Wachholder, D 2015, Towards stakeholder-centered design of open systems-Learning from organizational learning. in T de Greef (ed.), ECCE 2015 - Understanding Design through Cognition: 33rd Annual European Conference on Cognitive Ergonomics 2015., a26, ACM International Conference Proceeding Series, vol. 01-03-Jul-2015, Association for Computing Machinery, 33rd Annual European Conference on Cognitive Ergonomics 2015, ECCE 2015, Warsaw, Poland, 01.07.2015. https://doi.org/10.1145/2788412.2788440

Towards stakeholder-centered design of open systems-Learning from organizational learning. / Stary, Christian; Krenn, Florian; Lerchner, Harald et al.
ECCE 2015 - Understanding Design through Cognition: 33rd Annual European Conference on Cognitive Ergonomics 2015. ed. / Tjerk de Greef. Association for Computing Machinery, 2015. a26 (ACM International Conference Proceeding Series; Vol. 01-03-Jul-2015).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

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AU - Stary, Christian

AU - Krenn, Florian

AU - Lerchner, Harald

AU - Neubauer, Matthias

AU - Oppl, Stefan

AU - Wachholder, Dominik

N1 - Funding Information: This research was supported in part by grants from the Italian Ministry of Health to IRCCS Policlinico San Matteo Hospital, from the Italian Ministry of University and Research, and from the University of Pavia. Publisher Copyright: © 2015 ACM.

PY - 2015/7/1

Y1 - 2015/7/1

N2 - Today's business requires stakeholders to get involved in organizing work and developing organizational processes, ranging from product life cycle management to crossboundary networking of organizations. In that context stakeholders continuously and iteratively need to address their business and knowledge processing environment at the same time. When the business processing environment is concerned, the adaption of work procedures in-use takes center stage. Going beyond operation affects learning, and thus the knowledge processing environment. Hereby, proposals to (fundamentally) change existing work processes are handled. Each input needs to be formulated as knowledge claim, before being investigated for taking decisions on modifying currently implemented processes. The design of corresponding support technologies requires highly flexible, since context-aware architectures. We introduce a corresponding component framework for design support. It features organizational development based on articulating and processing work-relevant knowledge for changing affected business processes. As the framework is open to different implementations versatile interactive solutions can be generated in dynamically evolving settings.

AB - Today's business requires stakeholders to get involved in organizing work and developing organizational processes, ranging from product life cycle management to crossboundary networking of organizations. In that context stakeholders continuously and iteratively need to address their business and knowledge processing environment at the same time. When the business processing environment is concerned, the adaption of work procedures in-use takes center stage. Going beyond operation affects learning, and thus the knowledge processing environment. Hereby, proposals to (fundamentally) change existing work processes are handled. Each input needs to be formulated as knowledge claim, before being investigated for taking decisions on modifying currently implemented processes. The design of corresponding support technologies requires highly flexible, since context-aware architectures. We introduce a corresponding component framework for design support. It features organizational development based on articulating and processing work-relevant knowledge for changing affected business processes. As the framework is open to different implementations versatile interactive solutions can be generated in dynamically evolving settings.

KW - Adaptation

KW - Articulation Work

KW - Design

KW - Knowledge Management

KW - Learning space

KW - Organizational Learning

KW - Stakeholder participation and engagement

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DO - 10.1145/2788412.2788440

M3 - Conference contribution

AN - SCOPUS:84958243812

T3 - ACM International Conference Proceeding Series

BT - ECCE 2015 - Understanding Design through Cognition

A2 - de Greef, Tjerk

PB - Association for Computing Machinery

T2 - 33rd Annual European Conference on Cognitive Ergonomics 2015, ECCE 2015

Y2 - 1 July 2015 through 3 July 2015

ER -

Stary C, Krenn F, Lerchner H, Neubauer M, Oppl S, Wachholder D. Towards stakeholder-centered design of open systems-Learning from organizational learning. In de Greef T, editor, ECCE 2015 - Understanding Design through Cognition: 33rd Annual European Conference on Cognitive Ergonomics 2015. Association for Computing Machinery. 2015. a26. (ACM International Conference Proceeding Series). doi: 10.1145/2788412.2788440

Towards stakeholder-centered design of open systems-Learning from organizational learning

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Keywords

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