TY - GEN
T1 - Towards stakeholder-centered design of open systems-Learning from organizational learning
AU - Stary, Christian
AU - Krenn, Florian
AU - Lerchner, Harald
AU - Neubauer, Matthias
AU - Oppl, Stefan
AU - Wachholder, Dominik
N1 - Funding Information:
This research was supported in part by grants from the Italian Ministry of Health to IRCCS Policlinico San Matteo Hospital, from the Italian Ministry of University and Research, and from the University of Pavia.
Publisher Copyright:
© 2015 ACM.
PY - 2015/7/1
Y1 - 2015/7/1
N2 - Today's business requires stakeholders to get involved in organizing work and developing organizational processes, ranging from product life cycle management to crossboundary networking of organizations. In that context stakeholders continuously and iteratively need to address their business and knowledge processing environment at the same time. When the business processing environment is concerned, the adaption of work procedures in-use takes center stage. Going beyond operation affects learning, and thus the knowledge processing environment. Hereby, proposals to (fundamentally) change existing work processes are handled. Each input needs to be formulated as knowledge claim, before being investigated for taking decisions on modifying currently implemented processes. The design of corresponding support technologies requires highly flexible, since context-aware architectures. We introduce a corresponding component framework for design support. It features organizational development based on articulating and processing work-relevant knowledge for changing affected business processes. As the framework is open to different implementations versatile interactive solutions can be generated in dynamically evolving settings.
AB - Today's business requires stakeholders to get involved in organizing work and developing organizational processes, ranging from product life cycle management to crossboundary networking of organizations. In that context stakeholders continuously and iteratively need to address their business and knowledge processing environment at the same time. When the business processing environment is concerned, the adaption of work procedures in-use takes center stage. Going beyond operation affects learning, and thus the knowledge processing environment. Hereby, proposals to (fundamentally) change existing work processes are handled. Each input needs to be formulated as knowledge claim, before being investigated for taking decisions on modifying currently implemented processes. The design of corresponding support technologies requires highly flexible, since context-aware architectures. We introduce a corresponding component framework for design support. It features organizational development based on articulating and processing work-relevant knowledge for changing affected business processes. As the framework is open to different implementations versatile interactive solutions can be generated in dynamically evolving settings.
KW - Adaptation
KW - Articulation Work
KW - Design
KW - Knowledge Management
KW - Learning space
KW - Organizational Learning
KW - Stakeholder participation and engagement
UR - http://www.scopus.com/inward/record.url?scp=84958243812&partnerID=8YFLogxK
U2 - 10.1145/2788412.2788440
DO - 10.1145/2788412.2788440
M3 - Conference contribution
AN - SCOPUS:84958243812
T3 - ACM International Conference Proceeding Series
BT - ECCE 2015 - Understanding Design through Cognition
A2 - de Greef, Tjerk
PB - Association for Computing Machinery
T2 - 33rd Annual European Conference on Cognitive Ergonomics 2015, ECCE 2015
Y2 - 1 July 2015 through 3 July 2015
ER -