TY - GEN
T1 - The New Normal? Motivators for and Hindrances to Telework
AU - Fischer, Thomas
AU - Küll, Stefan
AU - Niederländer, Ursula
AU - Stabauer, Martin
N1 - Publisher Copyright:
© 2021, Springer Nature Switzerland AG.
PY - 2021
Y1 - 2021
N2 - Telework or telecommuting – a concept of flexible work arrangements predominantly driven by the Human-Computer Interaction (HCI) community – has vastly increased in recent months due to lockdowns and other measures in response to the COVID-19 pandemic. In this paper, we explicitly exclude outside forces (such as a pandemic) as grounds for adopting telework, but rather ask: What are the reasons for organizations and/or individuals to voluntarily decide for or against telework? In this effort to identify the most relevant antecedents of the adoption of telework at both the organizational and the individual level, we present the results of a comprehensive literature review of 72 papers conducted in Q4/2020. The discovered characteristics influencing the decision for or against telework were then structured in a 6 (rationales) by 2 (organization vs individual) matrix, each of which was further analyzed in detail. The multifaceted results fall into three broad categories that impact telework adoption: (i) the type of work, (ii) the way this work is organized and (iii) its organizational environment.
AB - Telework or telecommuting – a concept of flexible work arrangements predominantly driven by the Human-Computer Interaction (HCI) community – has vastly increased in recent months due to lockdowns and other measures in response to the COVID-19 pandemic. In this paper, we explicitly exclude outside forces (such as a pandemic) as grounds for adopting telework, but rather ask: What are the reasons for organizations and/or individuals to voluntarily decide for or against telework? In this effort to identify the most relevant antecedents of the adoption of telework at both the organizational and the individual level, we present the results of a comprehensive literature review of 72 papers conducted in Q4/2020. The discovered characteristics influencing the decision for or against telework were then structured in a 6 (rationales) by 2 (organization vs individual) matrix, each of which was further analyzed in detail. The multifaceted results fall into three broad categories that impact telework adoption: (i) the type of work, (ii) the way this work is organized and (iii) its organizational environment.
KW - Literature review
KW - Telecommuting
KW - Telework
UR - http://www.scopus.com/inward/record.url?scp=85112192487&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-77750-0_21
DO - 10.1007/978-3-030-77750-0_21
M3 - Conference contribution
AN - SCOPUS:85112192487
SN - 9783030777494
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 327
EP - 346
BT - HCI in Business, Government and Organizations - 8th International Conference, HCIBGO 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings
A2 - Nah, Fiona Fui-Hoon
A2 - Siau, Keng
PB - Springer
T2 - 8th International Conference on HCI in Business, Government and Organizations, HCIBGO 2021, Held as Part of the 23rd HCI International Conference, HCII 2021
Y2 - 24 July 2021 through 29 July 2021
ER -