The contribution of Living Care Labs to impact-oriented process design for the development of digital assistance systems in the context of nursing

The shortage of skilled workers in the nursing context is shaping central european societies and thus influencing the securing of the societal expected level of care and nursing services. As an essential solution to mitigate the impending collapse of caregiving, the development and use of digital assistance systems to relieve the burden on nursing staff is being discussed. To this end, there are many different technological solutions that are being developed both in established organizations and in start-ups. This paper deals with this question: what are the most important aspects to develop digital assistance systems effectively to secure the socially relevant extent of care?