The association between videoconference fatigue and psychophysical strain over time: Are age and remote work risk factors?

Building on the Conservation of Resources theory, in this study we investigated the longitudinal relationship between videoconference fatigue (VF)—also known as Zoom fatigue—and psychophysical strain, defined as psychophysical symptoms associated with work-related stress. We also investigated the role of age and flexible work arrangement (i.e., remote vs in-person working) as individual and occupational factors that may affect the association between VF and psychophysical strain. A total of 155 workers from different organizations completed two self-report questionnaires, administered at Time 1 (T1) and two months later at Time 2 (T2). Results from moderated multiple regression analysis indicate that VF at T1 positively predicted physical strain at T2. However, it was not associated with psychological strain at T2. Additionally, a positive association was observed between VF at T1 and psychological strain at T2 in remote workers aged 55 or older. Our results suggest that VF may be associated with poorer physical health over time, and that it appears to be linked to poorer mental health among remote workers aged 55 or older. By identifying a particularly vulnerable group of workers, the study provides managerial insights into the use of virtual communication platforms at work. Theoretical and practical implications are discussed.