Susceptibility to social influence: Its effects on online service recovery bystanders

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Original language	English
Title of host publication	Proceedings of the 2018 Global Marketing Conference (GMC)
Publisher	Global Alliance of Marketing & Management Associations
Pages	119-120
Number of pages	1
Publication status	Published - 2018
Externally published	Yes

Cite this

@inproceedings{d9b35c05a36e4d9f87928b6aad04612d,

title = "Susceptibility to social influence: Its effects on online service recovery bystanders",

author = "Weitzl, \{Wolfgang Jonas\} and Clemens Hutzinger",

year = "2018",

language = "English",

pages = "119--120",

booktitle = "Proceedings of the 2018 Global Marketing Conference (GMC)",

publisher = "Global Alliance of Marketing \& Management Associations",

}

Susceptibility to social influence: Its effects on online service recovery bystanders. / Weitzl, Wolfgang Jonas; Hutzinger, Clemens.
Proceedings of the 2018 Global Marketing Conference (GMC). Global Alliance of Marketing & Management Associations, 2018. p. 119-120.

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review