Susceptibility to social influence: Its effects on online service recovery bystanders

Wolfgang Jonas Weitzl, Clemens Hutzinger

Research output: Chapter in Book/Report/Conference proceedingsConference contributionpeer-review

Original languageEnglish
Title of host publicationProceedings of the 2018 Global Marketing Conference (GMC)
PublisherGlobal Alliance of Marketing & Management Associations
Number of pages1
Publication statusPublished - 2018
Externally publishedYes

Cite this