Original language | English |
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Title of host publication | Proceedings of the 2018 Global Marketing Conference (GMC) |
Publisher | Global Alliance of Marketing & Management Associations |
Pages | 119-120 |
Number of pages | 1 |
Publication status | Published - 2018 |
Externally published | Yes |
Susceptibility to social influence: Its effects on online service recovery bystanders
Wolfgang Jonas Weitzl, Clemens Hutzinger
Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review