Success Factors of Internet Payment Systems

Horst Treiblmaier; Andreas Pinterits; Arne Floh

doi:10.1504/IJEB.2008.020675

Success Factors of Internet Payment Systems

Horst Treiblmaier, Andreas Pinterits, Arne Floh

Research Center Steyr

Research output: Contribution to journal › Article › peer-review

Abstract

The internet has shaped the way companies are conducting business. When it comes to paying online, many users still shy away from transferring their money electronically. In this paper, we first introduce a framework illustrating important factors that shape users’ intentions to pay online. Subsequently, we present data from an empirical survey among Austrian internet users to illustrate which online payment methods are actually used and then test our model. The results show that factors that generate benefits for users and factors that create trust have a significant influence on users’ attitudes towards online payments.

Original language	English
Pages (from-to)	369-385
Journal	International Journal of Electronic Business
Volume	6
Issue number	4
DOIs	https://doi.org/10.1504/IJEB.2008.020675
Publication status	Published - Oct 2008

Keywords

electronic payment
internet payment
structural equation modelling
multigroup analysis
electronic business

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10.1504/IJEB.2008.020675

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title = "Success Factors of Internet Payment Systems",

abstract = "The internet has shaped the way companies are conducting business. When it comes to paying online, many users still shy away from transferring their money electronically. In this paper, we first introduce a framework illustrating important factors that shape users{\textquoteright} intentions to pay online. Subsequently, we present data from an empirical survey among Austrian internet users to illustrate which online payment methods are actually used and then test our model. The results show that factors that generate benefits for users and factors that create trust have a significant influence on users{\textquoteright} attitudes towards online payments.",

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author = "Horst Treiblmaier and Andreas Pinterits and Arne Floh",

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AB - The internet has shaped the way companies are conducting business. When it comes to paying online, many users still shy away from transferring their money electronically. In this paper, we first introduce a framework illustrating important factors that shape users’ intentions to pay online. Subsequently, we present data from an empirical survey among Austrian internet users to illustrate which online payment methods are actually used and then test our model. The results show that factors that generate benefits for users and factors that create trust have a significant influence on users’ attitudes towards online payments.

KW - electronic payment

KW - internet payment

KW - structural equation modelling

KW - multigroup analysis

KW - electronic business

KW - electronic payment

KW - internet payment

KW - structural equation modelling

KW - multigroup analysis

KW - electronic business

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Success Factors of Internet Payment Systems

Abstract

Keywords

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