Role of Consumers’ Online Complaints and Co-Created Service Recoveries for Complainants and Bystanders

Research output: Types of ThesesHabilitation Thesispeer-review

Original languageEnglish
Awarding Institution
  • University of Vienna
Award date1 Jul 2020
Place of PublicationWien
Publication statusPublished - 2020
Externally publishedYes

Cite this