Abstract

Since 2020, worldwide COVID-19-related lockdowns have led to a rapid increase of remote collaboration, particularly in the domain of knowledge work. This has undoubtedly brought challenges (e.g., work-life boundary management, social isolation), but also opportunities. Practices that have proven successful (e.g., through increased task performance, efficiency or satisfaction) are worth retaining in future. In this qualitative empirical study, we analyzed four teams’ (14 participants in total) mandatory remote collaboration over a period of several days to several months during a nationally imposed lockdown. We report results derived from questionnaires, logbooks, group interviews, and meeting recordings. We identify possible factors influencing quality of task outcome as well as subjective aspects like satisfaction, motivation, and team atmosphere. As a basis for our conclusions, we provide a scheme for categorizing effects of remote collaboration based on an exhaustive literature review on pandemic-induced mandatory remote work and collaboration.
Original languageEnglish
Pages1
Number of pages25
DOIs
Publication statusPublished - 19 Apr 2023
EventCHI '23 CHI Conference on Human Factors in Computing Systems - Hamburg, Germany
Duration: 23 Apr 202328 Apr 2023
https://chi2023.acm.org

Conference

ConferenceCHI '23 CHI Conference on Human Factors in Computing Systems
Abbreviated titleCHI '23
Country/TerritoryGermany
CityHamburg
Period23.04.202328.04.2023
Internet address

Keywords

  • mandatory remote collaboration
  • mandatory remote work
  • remote collaboration
  • work from home

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