Reflections on Work Instructions of Assembly Tasks

Research output: Chapter in Book/Report/Conference proceedingsConference contributionpeer-review

1 Citation (Scopus)

Abstract

For assembly workers, the quality of their work instructions is essential. A high quality instruction can significantly contribute to work efficiency and quality of the result. However, oftentimes it is not obvious what aspects of an instruction make it well applicable for the respective setting. This paper focuses on the uncovering of shortcomings and challenges in work instructions. To this end, we conducted fieldwork in the day-To-day work of assembly workers in the shop floor environment of manufacturing companies. Different empirical methods were used to gather data for analysis. Based on the findings, an interactive prototype built upon real-world instructions was developed and evaluated iteratively using a multiple-case study. The results discuss key findings concerning the interaction with, and usability and user experience of digital work instructions.

Original languageEnglish
Title of host publicationProceedings of the 2020 IEEE International Conference on Human-Machine Systems, ICHMS 2020
EditorsGiancarlo Fortino, Fei-Yue Wang, Andreas Nurnberger, David Kaber, Rino Falcone, David Mendonca, Zhiwen Yu, Antonio Guerrieri
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781728158716
DOIs
Publication statusPublished - Sep 2020
Event1st IEEE International Conference on Human-Machine Systems, ICHMS 2020 - Virtual, Rome, Italy
Duration: 7 Sep 20209 Sep 2020

Publication series

NameProceedings of the 2020 IEEE International Conference on Human-Machine Systems, ICHMS 2020

Conference

Conference1st IEEE International Conference on Human-Machine Systems, ICHMS 2020
CountryItaly
CityVirtual, Rome
Period07.09.202009.09.2020

Keywords

  • assembly instruction
  • assistive technologies
  • industry 4.0
  • work experience

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