TY - GEN
T1 - Reflections on Work Instructions of Assembly Tasks
AU - Pimminger, Sebastian
AU - Neumayr, Thomas
AU - Panholzer, Lisa
AU - Augstein, Mirjam
AU - Kurschl, Werner
N1 - Funding Information:
Our work has been conducted within the scope of the project Human-Centered Workplace 4 Industry (HCW4i), funded by the Austrian Research Promotion Agency within the 6th COIN -Cooperation and Innovation program under grant agreement nr. 856362.
Publisher Copyright:
© 2020 IEEE.
Copyright:
Copyright 2020 Elsevier B.V., All rights reserved.
PY - 2020/9
Y1 - 2020/9
N2 - For assembly workers, the quality of their work instructions is essential. A high quality instruction can significantly contribute to work efficiency and quality of the result. However, oftentimes it is not obvious what aspects of an instruction make it well applicable for the respective setting. This paper focuses on the uncovering of shortcomings and challenges in work instructions. To this end, we conducted fieldwork in the day-To-day work of assembly workers in the shop floor environment of manufacturing companies. Different empirical methods were used to gather data for analysis. Based on the findings, an interactive prototype built upon real-world instructions was developed and evaluated iteratively using a multiple-case study. The results discuss key findings concerning the interaction with, and usability and user experience of digital work instructions.
AB - For assembly workers, the quality of their work instructions is essential. A high quality instruction can significantly contribute to work efficiency and quality of the result. However, oftentimes it is not obvious what aspects of an instruction make it well applicable for the respective setting. This paper focuses on the uncovering of shortcomings and challenges in work instructions. To this end, we conducted fieldwork in the day-To-day work of assembly workers in the shop floor environment of manufacturing companies. Different empirical methods were used to gather data for analysis. Based on the findings, an interactive prototype built upon real-world instructions was developed and evaluated iteratively using a multiple-case study. The results discuss key findings concerning the interaction with, and usability and user experience of digital work instructions.
KW - assembly instruction
KW - assistive technologies
KW - industry 4.0
KW - work experience
UR - http://www.scopus.com/inward/record.url?scp=85093963613&partnerID=8YFLogxK
U2 - 10.1109/ICHMS49158.2020.9209331
DO - 10.1109/ICHMS49158.2020.9209331
M3 - Conference contribution
AN - SCOPUS:85093963613
T3 - Proceedings of the 2020 IEEE International Conference on Human-Machine Systems, ICHMS 2020
BT - Proceedings of the 2020 IEEE International Conference on Human-Machine Systems, ICHMS 2020
A2 - Fortino, Giancarlo
A2 - Wang, Fei-Yue
A2 - Nurnberger, Andreas
A2 - Kaber, David
A2 - Falcone, Rino
A2 - Mendonca, David
A2 - Yu, Zhiwen
A2 - Guerrieri, Antonio
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 1st IEEE International Conference on Human-Machine Systems, ICHMS 2020
Y2 - 7 September 2020 through 9 September 2020
ER -