TY - GEN
T1 - Prohibiting Bring Your Own Device (BYOD) in Companies
T2 - 6th International Conference on HCI in Business, Government, and Organizations, HCIBGO 2019, held as part of the 21st International Conference on Human-Computer Interaction, HCI International 2019
AU - Auinger, Andreas
AU - Wetzlinger, Werner
PY - 2019
Y1 - 2019
N2 - Smartphones are the most relevant digital companions that we employ on a daily basis and increasingly used by employees to perform business tasks. However, some companies do not allow the use of personal devices to access their IT infrastructure (BYOD) due to security concerns or for other organizational reasons; thus these employees have to use a smartphone provided by the company. Hence, employees may be confronted with unfamiliar operating systems or applications and which may influence their satisfaction and performance. We analyzed these effects by conducting a usability study that measured efficiency, effectiveness, and satisfaction of iOS and Android users when required to use a company provided device (CPD) in the form of a Nokia Lumia Windows Phone compared to their own device when executing the same tasks on their own device. The study used a within-subjects design and three measurement points, each of which consisted of multiple typical business tasks. The study used a within-subjects design and three measurement points each, which consisted of multiple typical business tasks. Results show that users become accustomed to the Company Provides Devices fast, since efficiency and effectiveness improve rapidly. The satisfaction level also improves, but remains below the personal devices.
AB - Smartphones are the most relevant digital companions that we employ on a daily basis and increasingly used by employees to perform business tasks. However, some companies do not allow the use of personal devices to access their IT infrastructure (BYOD) due to security concerns or for other organizational reasons; thus these employees have to use a smartphone provided by the company. Hence, employees may be confronted with unfamiliar operating systems or applications and which may influence their satisfaction and performance. We analyzed these effects by conducting a usability study that measured efficiency, effectiveness, and satisfaction of iOS and Android users when required to use a company provided device (CPD) in the form of a Nokia Lumia Windows Phone compared to their own device when executing the same tasks on their own device. The study used a within-subjects design and three measurement points, each of which consisted of multiple typical business tasks. The study used a within-subjects design and three measurement points each, which consisted of multiple typical business tasks. Results show that users become accustomed to the Company Provides Devices fast, since efficiency and effectiveness improve rapidly. The satisfaction level also improves, but remains below the personal devices.
KW - Bring Your Own Device (BYOD)
KW - IT adoption
KW - IT consumerization
KW - Mobile devices
KW - Usability evaluation
UR - http://www.scopus.com/inward/record.url?scp=85069820545&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-22338-0_1
DO - 10.1007/978-3-030-22338-0_1
M3 - Conference contribution
AN - SCOPUS:85069820545
SN - 9783030223373
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 3
EP - 21
BT - HCI in Business, Government and Organizations. Information Systems and Analytics - 6th International Conference, HCIBGO 2019, Held as Part of the 21st HCI International Conference, HCII 2019, Proceedings
A2 - Nah, Fiona Fui-Hoon
A2 - Siau, Keng
PB - Springer
Y2 - 26 July 2019 through 31 July 2019
ER -