Principles of Human Computer Interaction in Crowdsourcing to Foster Motivation in the Context of Open Innovation

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7 Citations (Scopus)


In order to use external knowledge sources for innovation activities in organizations, recently Crowdsourcing platforms have been increasingly suggested and used. Critical success factors for such platforms include user mo-tivation and participation, however the effect of those factors is still little under-stood. The aim of this paper is to analyze the extent to which selected Crowdsourcing platforms consider motivating and incentive factors from a hu-man computer interaction perspective. Motivated by Malone’s principles for designing enjoyable user interfaces we employed this framework as reference to conduct a participatory heuristic evaluation. The results of this paper demonstrate that there are several areas of improvement. At present intrinsically motivating factors in regard to the user interface are only addressed to a limited extent.
Original languageEnglish
Title of host publicationHCI in Business - First International Conference, HCIB 2014, Held as Part of HCI International 2014, Proceedings
Number of pages12
ISBN (Print)9783319072920
Publication statusPublished - 2014
EventHCI International 2014 - Heraklion, Crete, Greece
Duration: 22 Jun 201427 Jun 2014

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume8527 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


ConferenceHCI International 2014
CityHeraklion, Crete
Internet address


  • crowdsourcing
  • gamification
  • human computer interaction
  • motivation
  • open innovation


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