Patient satisfaction and quality assessment at telemedicine - Applying of a patient questionnaire instrument

N. Reckwitz, J. Kriegel, A. Derebasi, A. Gerboth, P. Schütte, G. Muhr, B. Clasbrummel

Research output: Contribution to journalArticlepeer-review

Abstract

In the health care sector, decision makers and health professionals are increasingly concerned with utility, quality and costs of medical-therapeutic procedures. To optimize the determinants, the potentials of telemedicine are used more often, including innovations in electronic and imaging. Telemedicine contains the usage of telecommunication and information technology during the diagnosis and treatment of patients. This paper deals with the goal-orientated and systematic development of a comprehensive patients questionnaire as a part of patients registers. By means of these questionnaires, contentment, as well as prospects of implementation of telemedical procedures concerning post-operative treatment are evaluated.

Translated title of the contributionPatient satisfaction and quality assessment at telemedicine - Applying of a patient questionnaire instrument
Original languageGerman
Pages (from-to)149-154
Number of pages6
JournalGesundheitsokonomie und Qualitatsmanagement
Volume12
Issue number3
DOIs
Publication statusPublished - Jun 2007
Externally publishedYes

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