Mobile Usability Testing Requirements and their Implementation in the Automation Engineering Industry

Werner Wetzlinger; Dietmar Nedbal; Andreas Auinger; Christian Johannes Grossauer; Clemens Holzmann; Florian Lettner

doi:10.1145/2684103.2684120

Mobile Usability Testing Requirements and their Implementation in the Automation Engineering Industry

Werner Wetzlinger, Dietmar Nedbal, Andreas Auinger, Christian Johannes Grossauer, Clemens Holzmann, Florian Lettner

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

5 Citations (Scopus)

Abstract

Due to the massive increase in the number of mobile devices, high usage rates and the rising number of available applications, usability is a crucial factor for the success of mobile interactive systems. Since qualitative usability tests are quite expensive and time consuming we are developing a toolkit for remote usability testing that helps to detect usability problems without having to conduct traditional usability tests. Furthermore, the software should be widely applicable and not interfere with existing code. Based on this idea in this paper we (1) introduce our methodology to conduct qualitative requirements analysis, (2) show the results of a cross industry requirements analysis including the fields "m-commerce", "information system development" and "automation engineering" and (3) and present our approach to prioritize and implement the requirements of the automation engineering industry in a prototype.

Original language	English
Title of host publication	12th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2014
Editors	Yu-Hui Tao, Hsin-Chang Yang, I-Hsien Ting, Matthias Steinbauer, Ismail Khalil, Gabriele Anderst-Kotsis
Publisher	ACM Press
Pages	62-71
Number of pages	10
ISBN (Electronic)	9781450330084
DOIs	https://doi.org/10.1145/2684103.2684120
Publication status	Published - 8 Dec 2014
Event	12th International Conference on Advances in Mobile Computing and Multimedia (MoMM 2014) - Kaohsiung, Taiwan, China Duration: 8 Dec 2014 → 10 Dec 2014 http://www.iiwas.org/conferences/momm2014/

Publication series

Name	12th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2014

Conference

Conference	12th International Conference on Advances in Mobile Computing and Multimedia (MoMM 2014)
Country/Territory	China
City	Kaohsiung, Taiwan
Period	08.12.2014 → 10.12.2014
Internet address	http://www.iiwas.org/conferences/momm2014/

Keywords

Handheld terminal
Interaction logging
Navigation sequence visualization
Requirements analysis
Touch heatmap
Usability testing

Access to Document

10.1145/2684103.2684120

Cite this

Wetzlinger, W., Nedbal, D., Auinger, A., Grossauer, C. J., Holzmann, C., & Lettner, F. (2014). Mobile Usability Testing Requirements and their Implementation in the Automation Engineering Industry. In Y.-H. Tao, H.-C. Yang, I.-H. Ting, M. Steinbauer, I. Khalil, & G. Anderst-Kotsis (Eds.), 12th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2014 (pp. 62-71). (12th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2014). ACM Press. https://doi.org/10.1145/2684103.2684120

Wetzlinger, Werner ; Nedbal, Dietmar ; Auinger, Andreas et al. / Mobile Usability Testing Requirements and their Implementation in the Automation Engineering Industry. 12th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2014. editor / Yu-Hui Tao ; Hsin-Chang Yang ; I-Hsien Ting ; Matthias Steinbauer ; Ismail Khalil ; Gabriele Anderst-Kotsis. ACM Press, 2014. pp. 62-71 (12th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2014).

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title = "Mobile Usability Testing Requirements and their Implementation in the Automation Engineering Industry",

abstract = "Due to the massive increase in the number of mobile devices, high usage rates and the rising number of available applications, usability is a crucial factor for the success of mobile interactive systems. Since qualitative usability tests are quite expensive and time consuming we are developing a toolkit for remote usability testing that helps to detect usability problems without having to conduct traditional usability tests. Furthermore, the software should be widely applicable and not interfere with existing code. Based on this idea in this paper we (1) introduce our methodology to conduct qualitative requirements analysis, (2) show the results of a cross industry requirements analysis including the fields {"}m-commerce{"}, {"}information system development{"} and {"}automation engineering{"} and (3) and present our approach to prioritize and implement the requirements of the automation engineering industry in a prototype.",

keywords = "Handheld terminal, Interaction logging, Navigation sequence visualization, Requirements analysis, Touch heatmap, Usability testing",

author = "Werner Wetzlinger and Dietmar Nedbal and Andreas Auinger and Grossauer, {Christian Johannes} and Clemens Holzmann and Florian Lettner",

year = "2014",

month = dec,

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doi = "10.1145/2684103.2684120",

language = "English",

series = "12th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2014",

publisher = "ACM Press",

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Wetzlinger, W, Nedbal, D , Auinger, A, Grossauer, CJ, Holzmann, C & Lettner, F 2014, Mobile Usability Testing Requirements and their Implementation in the Automation Engineering Industry. in Y-H Tao, H-C Yang, I-H Ting, M Steinbauer, I Khalil & G Anderst-Kotsis (eds), 12th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2014. 12th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2014, ACM Press, pp. 62-71, 12th International Conference on Advances in Mobile Computing and Multimedia (MoMM 2014), Kaohsiung, Taiwan, China, 08.12.2014. https://doi.org/10.1145/2684103.2684120

Mobile Usability Testing Requirements and their Implementation in the Automation Engineering Industry. / Wetzlinger, Werner; Nedbal, Dietmar ; Auinger, Andreas et al.
12th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2014. ed. / Yu-Hui Tao; Hsin-Chang Yang; I-Hsien Ting; Matthias Steinbauer; Ismail Khalil; Gabriele Anderst-Kotsis. ACM Press, 2014. p. 62-71 (12th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2014).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

TY - GEN

T1 - Mobile Usability Testing Requirements and their Implementation in the Automation Engineering Industry

AU - Wetzlinger, Werner

AU - Nedbal, Dietmar

AU - Auinger, Andreas

AU - Grossauer, Christian Johannes

AU - Holzmann, Clemens

AU - Lettner, Florian

PY - 2014/12/8

Y1 - 2014/12/8

N2 - Due to the massive increase in the number of mobile devices, high usage rates and the rising number of available applications, usability is a crucial factor for the success of mobile interactive systems. Since qualitative usability tests are quite expensive and time consuming we are developing a toolkit for remote usability testing that helps to detect usability problems without having to conduct traditional usability tests. Furthermore, the software should be widely applicable and not interfere with existing code. Based on this idea in this paper we (1) introduce our methodology to conduct qualitative requirements analysis, (2) show the results of a cross industry requirements analysis including the fields "m-commerce", "information system development" and "automation engineering" and (3) and present our approach to prioritize and implement the requirements of the automation engineering industry in a prototype.

AB - Due to the massive increase in the number of mobile devices, high usage rates and the rising number of available applications, usability is a crucial factor for the success of mobile interactive systems. Since qualitative usability tests are quite expensive and time consuming we are developing a toolkit for remote usability testing that helps to detect usability problems without having to conduct traditional usability tests. Furthermore, the software should be widely applicable and not interfere with existing code. Based on this idea in this paper we (1) introduce our methodology to conduct qualitative requirements analysis, (2) show the results of a cross industry requirements analysis including the fields "m-commerce", "information system development" and "automation engineering" and (3) and present our approach to prioritize and implement the requirements of the automation engineering industry in a prototype.

KW - Handheld terminal

KW - Interaction logging

KW - Navigation sequence visualization

KW - Requirements analysis

KW - Touch heatmap

KW - Usability testing

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DO - 10.1145/2684103.2684120

M3 - Conference contribution

T3 - 12th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2014

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EP - 71

BT - 12th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2014

A2 - Tao, Yu-Hui

A2 - Yang, Hsin-Chang

A2 - Ting, I-Hsien

A2 - Steinbauer, Matthias

A2 - Khalil, Ismail

A2 - Anderst-Kotsis, Gabriele

PB - ACM Press

T2 - 12th International Conference on Advances in Mobile Computing and Multimedia (MoMM 2014)

Y2 - 8 December 2014 through 10 December 2014

ER -

Wetzlinger W, Nedbal D , Auinger A, Grossauer CJ, Holzmann C, Lettner F. Mobile Usability Testing Requirements and their Implementation in the Automation Engineering Industry. In Tao YH, Yang HC, Ting IH, Steinbauer M, Khalil I, Anderst-Kotsis G, editors, 12th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2014. ACM Press. 2014. p. 62-71. (12th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2014). doi: 10.1145/2684103.2684120

Mobile Usability Testing Requirements and their Implementation in the Automation Engineering Industry

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Keywords

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