Luggage Lockers - Needs and Expectations of Passengers

Bernhard Rüger; Hans-Christian Graf; Burkhard Stadlmann

Luggage Lockers - Needs and Expectations of Passengers

Bernhard Rüger, Hans-Christian Graf, Burkhard Stadlmann

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution

Abstract

Locking luggage on a railway station is a basic service many passengers want to use. Especially when they try to use their time efficiently, like for shopping, for meetings or for sightseeing luggage often disturbs. Most of today's luggage lockers do not fulfil the needs of modern travellers. The paper gives an overview about all the needs and expectations of passengers regarding to luggage storing on the station and about the benefit for station operators when offering suitable and accepted storing systems.

Original language	English
Title of host publication	Proceedingas of the 19th International Symposium EURO-ZEL 2011
Pages	321-328
Publication status	Published - 2011
Event	19th International Symposium EURO - ZEL 2011 - Zilina, Slovakia Duration: 8 Jun 2011 → 9 Jun 2011 http://www.zu-zel.sk

Conference

Conference	19th International Symposium EURO - ZEL 2011
Country/Territory	Slovakia
City	Zilina
Period	08.06.2011 → 09.06.2011
Internet address	http://www.zu-zel.sk

Cite this

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title = "Luggage Lockers - Needs and Expectations of Passengers",

abstract = "Locking luggage on a railway station is a basic service many passengers want to use. Especially when they try to use their time efficiently, like for shopping, for meetings or for sightseeing luggage often disturbs. Most of today's luggage lockers do not fulfil the needs of modern travellers. The paper gives an overview about all the needs and expectations of passengers regarding to luggage storing on the station and about the benefit for station operators when offering suitable and accepted storing systems.",

author = "Bernhard R{\"u}ger and Hans-Christian Graf and Burkhard Stadlmann",

year = "2011",

language = "English",

pages = "321--328",

booktitle = "Proceedingas of the 19th International Symposium EURO-ZEL 2011",

note = "19th International Symposium EURO - ZEL 2011 ; Conference date: 08-06-2011 Through 09-06-2011",

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AU - Rüger, Bernhard

AU - Graf, Hans-Christian

AU - Stadlmann, Burkhard

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AB - Locking luggage on a railway station is a basic service many passengers want to use. Especially when they try to use their time efficiently, like for shopping, for meetings or for sightseeing luggage often disturbs. Most of today's luggage lockers do not fulfil the needs of modern travellers. The paper gives an overview about all the needs and expectations of passengers regarding to luggage storing on the station and about the benefit for station operators when offering suitable and accepted storing systems.

M3 - Conference contribution

SP - 321

EP - 328

BT - Proceedingas of the 19th International Symposium EURO-ZEL 2011

T2 - 19th International Symposium EURO - ZEL 2011

Y2 - 8 June 2011 through 9 June 2011

ER -

Luggage Lockers - Needs and Expectations of Passengers

Abstract

Conference

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