IVOLUNTEER - A Digital Ecosystem for Life-long Volunteering

Elisabeth Kapsamer, Eugen Kimmerstorfer, Birgit Pröll, Werner Retschitzegger, Wieland Schwinger, Johannes Schönböck, Nikolaus Dürk, Gustavo Rossi, Silvia Gordillo

Research output: Chapter in Book/Report/Conference proceedingsConference contributionpeer-review

10 Citations (Scopus)


Volunteering is an indispensable cornerstone of our society, covering nearly every part of our life, from social care to emergency management and education. This omnipresence of volunteering led to a plethora of volunteer management systems (VMS), mainly supporting NPOs in scheduling and allocating tasks to volunteers. In contrast to this NPO-centric approach of existing VMS, we focus on volunteers by investigating the following core question: "How can the engagement of volunteers be digitized and exploited in a life-long way". To provide a first step towards answering this question, the contribution of this paper is threefold. First, an in-depth study of related approaches is provided identifying shortcomings but also promising concepts. Second, challenges which have to be tackled to deal with the broad spectrum and peculiarities of volunteering are identified and a vision for a next-generation VMS called iVolunteer is pointed out. Third, promising technologies are identified and discussed in detail to lay the basis for the technical architecture of our envisioned iVolunteer-prototype.

Original languageEnglish
Title of host publication19th International Conference on Information Integration and Web-Based Applications and Services, iiWAS2017 - Proceedings
EditorsGabriele Anderst-Kotsis, Matthias Steinbauer, Ismail Khalil, Maria Indrawan-Santiago, Ivan Luiz Salvadori
PublisherACM Press
Number of pages7
ISBN (Electronic)9781450352994
Publication statusPublished - 4 Dec 2017
EventThe 19th International Conference on Information Integration and Web-based Applications & Services - Salzburg, Austria
Duration: 4 Dec 20176 Dec 2017

Publication series

NameACM International Conference Proceeding Series


ConferenceThe 19th International Conference on Information Integration and Web-based Applications & Services
Internet address


  • Blockchain-technology
  • Gamification
  • NoSQL-DB
  • Recommender systems
  • Semantic technologies
  • Volunteer management


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