Investigating online complainants’ reactions to (un-)desired webcare responses

Wolfgang Jonas Weitzl, Sabine Einwiller

Research output: Chapter in Book/Report/Conference proceedingsConference contributionpeer-review

Original languageEnglish
Title of host publicationProceedings of the 3rd International Colloquium on Corporate Branding, Identity, Image and Reputation: Current and Future Trends, Developments and Challenges
Publication statusPublished - 2017
Externally publishedYes
Event3rd International Colloquium on Corporate Branding, Identity, Image and Reputation (COBIIR) - Middlesex University, London, United Kingdom
Duration: 7 Sep 20178 Sep 2017

Conference

Conference3rd International Colloquium on Corporate Branding, Identity, Image and Reputation (COBIIR)
CountryUnited Kingdom
CityLondon
Period07.09.201708.09.2017

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