Improving Healthcare Processes with Smart Contracts

Aleksandr Kormiltsyn, Chibuzor Udokwu, Kalev Karu, Kondwani Thangalimodzi, Alex Norta

Research output: Chapter in Book/Report/Conference proceedingsConference contributionpeer-review

15 Citations (Scopus)


Currently, we are on the brink of a period of fundamental change for the healthcare expertise of specialists, i.e., existing know-how becomes less available to patients. One of the main reasons is an economic problem: most people and organisations cannot afford the services of first-rate professionals; and most economies are struggling to sustain their professional services, including schools, court systems, and health services. Another reason for the change in healthcare is the rapid growth of evidence-based medical knowledge, where a new research paper is published, on average, every forty-one seconds. Thus, evidence-based medicine is malfunctioning, and delayed, missed, and incorrect diagnoses occur in 10 to 20% of the time. Innovative IT technologies can solve the critical challenges in the healthcare domain. One of such technologies is smart contracts that manage and enforce contracts (business rules) without the interference of a third party. Smart contracts improve interoperability and privacy in cross-organisational processes. In this paper, we define problematic processes in healthcare and then provide a smart contract-based mapping for improving these processes. This paper proposes the way to overcome inequality in services accessibility, inefficient use of services and shortcomings in service quality, using smart contracts and blockchain technology.

Original languageEnglish
Title of host publicationBusiness Information Systems - 22nd International Conference, BIS 2019, Proceedings
EditorsWitold Abramowicz, Rafael Corchuelo
Number of pages14
ISBN (Print)9783030204846
Publication statusPublished - 2019
Event22nd International Conference on Business Information Systems, BIS 2019 - Seville, Spain
Duration: 26 Jun 201928 Jun 2019

Publication series

NameLecture Notes in Business Information Processing
ISSN (Print)1865-1348
ISSN (Electronic)1865-1356


Conference22nd International Conference on Business Information Systems, BIS 2019


  • Blockchain
  • eHealth
  • Know-how distribution
  • Knowledge overload
  • Smart contracts


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