@inproceedings{e5461226b4e14e5896d8ecd7c6ad9d6d,
title = "Implementation of a Balanced Scorecard in an Austrian hospital leads to an improvement of processes and subsequently to an increase in quality of services",
author = "Christa Hangl and Nicole Scheidleder and Gerhard Halmerbauer",
year = "2021",
language = "Deutsch ({\"O}sterreich)",
booktitle = "ISQUA Conference Proceedings Florence 2021",
note = "International Society for Quality in Health Care, ISQua 2021 ; Conference date: 08-07-2021 Through 11-07-2021",
}