Findings from a Success Factor Analysis for SaaS Usage

Dietmar Nedbal; Mark Stieninger

doi:10.1007/978-3-319-98557-2_1

Findings from a Success Factor Analysis for SaaS Usage

Research output: Chapter in Book/Report/Conference proceedings › Chapter › peer-review

Abstract

Research in the area of SaaS revealed that several different aspects are critical to the usage of such cloud services. The drawback is that usually all of the identified success factors seem to be equally important. Therefore, this paper provides insights from a survey on the ranking of 18 relevant success factors according to their perceived actual performance and priority among 274 individuals. The results show that the priority of several factors like the image of the adopter, a regulatory framework, observability, trialability, and energy efficiency are perceived as sub relevant. The three factors with the highest priority are security, trustfulness, and ease of use of the service.

Original language	English
Title of host publication	Lecture Notes on Data Engineering and Communications Technologies
Publisher	Springer
Pages	3-15
Number of pages	13
DOIs	https://doi.org/10.1007/978-3-319-98557-2_1
Publication status	Published - 2019
Event	International Conference on Intelligent Networking and Collaborative Systems (INCoS-2018) - Bratislava, Slovakia Duration: 5 Sept 2018 → 7 Sept 2018 http://voyager.ce.fit.ac.jp/conf/incos/2018/

Publication series

Name	Lecture Notes on Data Engineering and Communications Technologies
Volume	23
ISSN (Print)	2367-4512
ISSN (Electronic)	2367-4520

Conference

Conference	International Conference on Intelligent Networking and Collaborative Systems (INCoS-2018)
Country/Territory	Slovakia
City	Bratislava
Period	05.09.2018 → 07.09.2018
Internet address	http://voyager.ce.fit.ac.jp/conf/incos/2018/

Keywords

cloud adoption
cloud services
cloud computing
success factor analysis
SaaS

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-319-98557-2_1

Cite this

@inbook{01e389f04c844fc586fedb567eba6af3,

title = "Findings from a Success Factor Analysis for SaaS Usage",

abstract = "Research in the area of SaaS revealed that several different aspects are critical to the usage of such cloud services. The drawback is that usually all of the identified success factors seem to be equally important. Therefore, this paper provides insights from a survey on the ranking of 18 relevant success factors according to their perceived actual performance and priority among 274 individuals. The results show that the priority of several factors like the image of the adopter, a regulatory framework, observability, trialability, and energy efficiency are perceived as sub relevant. The three factors with the highest priority are security, trustfulness, and ease of use of the service.",

keywords = "cloud adoption, cloud services, cloud computing, success factor analysis, SaaS, cloud adoption, cloud services, cloud computing, success factor analysis, SaaS",

author = "Dietmar Nedbal and Mark Stieninger",

note = "Publisher Copyright: {\textcopyright} 2019, Springer Nature Switzerland AG. Copyright: Copyright 2021 Elsevier B.V., All rights reserved.; International Conference on Intelligent Networking and Collaborative Systems (INCoS-2018) ; Conference date: 05-09-2018 Through 07-09-2018",

year = "2019",

doi = "10.1007/978-3-319-98557-2_1",

language = "English",

series = "Lecture Notes on Data Engineering and Communications Technologies",

publisher = "Springer",

pages = "3--15",

booktitle = "Lecture Notes on Data Engineering and Communications Technologies",

address = "Germany",

url = "http://voyager.ce.fit.ac.jp/conf/incos/2018/",

}

Nedbal, D & Stieninger, M 2019, Findings from a Success Factor Analysis for SaaS Usage. in Lecture Notes on Data Engineering and Communications Technologies. Lecture Notes on Data Engineering and Communications Technologies, vol. 23, Springer, pp. 3-15, International Conference on Intelligent Networking and Collaborative Systems (INCoS-2018), Bratislava, Slovakia, 05.09.2018. https://doi.org/10.1007/978-3-319-98557-2_1

TY - CHAP

T1 - Findings from a Success Factor Analysis for SaaS Usage

AU - Nedbal, Dietmar

AU - Stieninger, Mark

PY - 2019

Y1 - 2019

N2 - Research in the area of SaaS revealed that several different aspects are critical to the usage of such cloud services. The drawback is that usually all of the identified success factors seem to be equally important. Therefore, this paper provides insights from a survey on the ranking of 18 relevant success factors according to their perceived actual performance and priority among 274 individuals. The results show that the priority of several factors like the image of the adopter, a regulatory framework, observability, trialability, and energy efficiency are perceived as sub relevant. The three factors with the highest priority are security, trustfulness, and ease of use of the service.

AB - Research in the area of SaaS revealed that several different aspects are critical to the usage of such cloud services. The drawback is that usually all of the identified success factors seem to be equally important. Therefore, this paper provides insights from a survey on the ranking of 18 relevant success factors according to their perceived actual performance and priority among 274 individuals. The results show that the priority of several factors like the image of the adopter, a regulatory framework, observability, trialability, and energy efficiency are perceived as sub relevant. The three factors with the highest priority are security, trustfulness, and ease of use of the service.

KW - cloud adoption

KW - cloud services

KW - cloud computing

KW - success factor analysis

KW - SaaS

KW - cloud adoption

KW - cloud services

KW - cloud computing

KW - success factor analysis

KW - SaaS

UR - http://www.scopus.com/inward/record.url?scp=85083462173&partnerID=8YFLogxK

U2 - 10.1007/978-3-319-98557-2_1

DO - 10.1007/978-3-319-98557-2_1

M3 - Chapter

T3 - Lecture Notes on Data Engineering and Communications Technologies

SP - 3

EP - 15

BT - Lecture Notes on Data Engineering and Communications Technologies

PB - Springer

T2 - International Conference on Intelligent Networking and Collaborative Systems (INCoS-2018)

Y2 - 5 September 2018 through 7 September 2018

ER -

Findings from a Success Factor Analysis for SaaS Usage

Abstract

Publication series

Conference

Keywords

UN SDGs

Access to Document

Other files and links

Fingerprint

Cite this