Explaining Inconsistent Research Findings on the Relationship Between Age and Technostress Perceptions: Insights from the Neuroscience Literature

René Riedl, Karin VanMeter

Research output: Chapter in Book/Report/Conference proceedingsConference contributionpeer-review

Abstract

Technostress (TS) research has been conducted since the early 1980s. With regard to the relationship between user age and TS perceptions, research findings are inconsistent. While some scholars argued, and empirically showed, that older users are more prone to experience TS, other studies report opposite results. In this paper, we briefly review the literature and summarize major empirical findings on the relationship between age and TS, thereby documenting the inconsistency of results. Based on this review, we outline neurophysiological insights which might serve as an explanation for the mixed evidence. Specifically, we outline insights from physiology and brain research which describes neurobiological changes in normal aging (i.e., changes that are unrelated to pathologies). We focus on age-related changes related to the human stress system as we expected that these alterations might predominantly contribute to a better understanding of age-related differences in TS perceptions. We close this paper with a concluding comment.

Original languageEnglish
Title of host publicationInformation Systems and Neuroscience - NeuroIS Retreat 2020
EditorsFred D. Davis, René Riedl, Jan vom Brocke, Pierre-Majorique Léger, Adriane B. Randolph, Thomas Fischer
PublisherSpringer Science and Business Media Deutschland GmbH
Pages307-320
Number of pages14
ISBN (Electronic)978-3-030-60073-0
ISBN (Print)9783030600723
DOIs
Publication statusPublished - 2020
EventVirtual conference NeuroIS Retreat, 2020 - Vienna, Austria
Duration: 2 Jun 20204 Jun 2020

Publication series

NameLecture Notes in Information Systems and Organisation
Volume43
ISSN (Print)2195-4968
ISSN (Electronic)2195-4976

Conference

ConferenceVirtual conference NeuroIS Retreat, 2020
CountryAustria
CityVienna
Period02.06.202004.06.2020

Keywords

  • Age
  • Aging
  • Autonomic nervous system
  • Brain
  • Digital stress
  • Stress
  • Technostress

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