Electronic Performance Monitoring: Review of Theories, Conceptual Framework, and Study Proposal

Thomas Kalischko; René Riedl

doi:10.1007/978-3-031-05544-7_29

Electronic Performance Monitoring: Review of Theories, Conceptual Framework, and Study Proposal

Thomas Kalischko, René Riedl

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

1 Citation (Scopus)

Abstract

Use of electronic monitoring techniques in organizational settings has significantly gained in relevance in recent years, predominantly due to the increased availability of corresponding information and communication technologies. Moreover, the restricted social mobility due to COVID-19 and the resulting increase of home office has come along with an increased interest of employers to monitor the activities of their employees. Against the background of these developments, along with the general importance of theory-focused research, the goal of this review is to identify the theories used in the electronic performance monitoring (EPM) literature and to illustratively show how recently identified research gaps could be examined in future studies based on theory integration. A total of twelve theories were extracted from the literature and examined. Four of these theories were integrated in a conceptual framework. In addition, a study design for future research is outlined. The overall objective of the present contribution is to strengthen the theoretical foundation of the EPM research field.

Original language	English
Title of host publication	HCI in Business, Government and Organizations - 9th International Conference, HCIBGO 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings
Subtitle of host publication	9th International Conference, HCIBGO 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Virtual Event, June 26 – July 1, 2022, Proceedings
Editors	Fiona Fui-Hoon Nah, Keng Siau
Place of Publication	Cham
Publisher	Springer
Pages	388-406
Number of pages	19
ISBN (Electronic)	978-3-031-05544-7
ISBN (Print)	978-3-031-05543-0
DOIs	https://doi.org/10.1007/978-3-031-05544-7_29
Publication status	Published - 16 Jun 2022

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	13327 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Keywords

Computer monitoring
Electronic performance monitoring
Review
Theory
Workplace surveillance

Access to Document

10.1007/978-3-031-05544-7_29

Cite this

Kalischko, T., & Riedl, R. (2022). Electronic Performance Monitoring: Review of Theories, Conceptual Framework, and Study Proposal. In F. F.-H. Nah, & K. Siau (Eds.), HCI in Business, Government and Organizations - 9th International Conference, HCIBGO 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings: 9th International Conference, HCIBGO 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Virtual Event, June 26 – July 1, 2022, Proceedings (pp. 388-406). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 13327 LNCS). Springer. https://doi.org/10.1007/978-3-031-05544-7_29

Kalischko, Thomas ; Riedl, René. / Electronic Performance Monitoring: Review of Theories, Conceptual Framework, and Study Proposal. HCI in Business, Government and Organizations - 9th International Conference, HCIBGO 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings: 9th International Conference, HCIBGO 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Virtual Event, June 26 – July 1, 2022, Proceedings. editor / Fiona Fui-Hoon Nah ; Keng Siau. Cham : Springer, 2022. pp. 388-406 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

@inproceedings{41435f9c90974f0f8084206746501d32,

title = "Electronic Performance Monitoring: Review of Theories, Conceptual Framework, and Study Proposal",

abstract = "Use of electronic monitoring techniques in organizational settings has significantly gained in relevance in recent years, predominantly due to the increased availability of corresponding information and communication technologies. Moreover, the restricted social mobility due to COVID-19 and the resulting increase of home office has come along with an increased interest of employers to monitor the activities of their employees. Against the background of these developments, along with the general importance of theory-focused research, the goal of this review is to identify the theories used in the electronic performance monitoring (EPM) literature and to illustratively show how recently identified research gaps could be examined in future studies based on theory integration. A total of twelve theories were extracted from the literature and examined. Four of these theories were integrated in a conceptual framework. In addition, a study design for future research is outlined. The overall objective of the present contribution is to strengthen the theoretical foundation of the EPM research field.",

keywords = "Computer monitoring, Electronic performance monitoring, Review, Theory, Workplace surveillance",

author = "Thomas Kalischko and Ren{\'e} Riedl",

note = "Publisher Copyright: {\textcopyright} 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.",

year = "2022",

month = jun,

day = "16",

doi = "10.1007/978-3-031-05544-7_29",

language = "English",

isbn = "978-3-031-05543-0",

series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",

publisher = "Springer",

pages = "388--406",

editor = "Nah, {Fiona Fui-Hoon} and Keng Siau",

booktitle = "HCI in Business, Government and Organizations - 9th International Conference, HCIBGO 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings",

address = "Germany",

}

Kalischko, T & Riedl, R 2022, Electronic Performance Monitoring: Review of Theories, Conceptual Framework, and Study Proposal. in FF-H Nah & K Siau (eds), HCI in Business, Government and Organizations - 9th International Conference, HCIBGO 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings: 9th International Conference, HCIBGO 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Virtual Event, June 26 – July 1, 2022, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 13327 LNCS, Springer, Cham, pp. 388-406. https://doi.org/10.1007/978-3-031-05544-7_29

Electronic Performance Monitoring: Review of Theories, Conceptual Framework, and Study Proposal. / Kalischko, Thomas; Riedl, René.
HCI in Business, Government and Organizations - 9th International Conference, HCIBGO 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings: 9th International Conference, HCIBGO 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Virtual Event, June 26 – July 1, 2022, Proceedings. ed. / Fiona Fui-Hoon Nah; Keng Siau. Cham: Springer, 2022. p. 388-406 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 13327 LNCS).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

TY - GEN

T1 - Electronic Performance Monitoring: Review of Theories, Conceptual Framework, and Study Proposal

AU - Kalischko, Thomas

AU - Riedl, René

PY - 2022/6/16

Y1 - 2022/6/16

N2 - Use of electronic monitoring techniques in organizational settings has significantly gained in relevance in recent years, predominantly due to the increased availability of corresponding information and communication technologies. Moreover, the restricted social mobility due to COVID-19 and the resulting increase of home office has come along with an increased interest of employers to monitor the activities of their employees. Against the background of these developments, along with the general importance of theory-focused research, the goal of this review is to identify the theories used in the electronic performance monitoring (EPM) literature and to illustratively show how recently identified research gaps could be examined in future studies based on theory integration. A total of twelve theories were extracted from the literature and examined. Four of these theories were integrated in a conceptual framework. In addition, a study design for future research is outlined. The overall objective of the present contribution is to strengthen the theoretical foundation of the EPM research field.

AB - Use of electronic monitoring techniques in organizational settings has significantly gained in relevance in recent years, predominantly due to the increased availability of corresponding information and communication technologies. Moreover, the restricted social mobility due to COVID-19 and the resulting increase of home office has come along with an increased interest of employers to monitor the activities of their employees. Against the background of these developments, along with the general importance of theory-focused research, the goal of this review is to identify the theories used in the electronic performance monitoring (EPM) literature and to illustratively show how recently identified research gaps could be examined in future studies based on theory integration. A total of twelve theories were extracted from the literature and examined. Four of these theories were integrated in a conceptual framework. In addition, a study design for future research is outlined. The overall objective of the present contribution is to strengthen the theoretical foundation of the EPM research field.

KW - Computer monitoring

KW - Electronic performance monitoring

KW - Review

KW - Theory

KW - Workplace surveillance

UR - http://www.scopus.com/inward/record.url?scp=85133288767&partnerID=8YFLogxK

U2 - 10.1007/978-3-031-05544-7_29

DO - 10.1007/978-3-031-05544-7_29

M3 - Conference contribution

SN - 978-3-031-05543-0

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

SP - 388

EP - 406

BT - HCI in Business, Government and Organizations - 9th International Conference, HCIBGO 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings

A2 - Nah, Fiona Fui-Hoon

A2 - Siau, Keng

PB - Springer

CY - Cham

ER -

Kalischko T, Riedl R. Electronic Performance Monitoring: Review of Theories, Conceptual Framework, and Study Proposal. In Nah FFH, Siau K, editors, HCI in Business, Government and Organizations - 9th International Conference, HCIBGO 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings: 9th International Conference, HCIBGO 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Virtual Event, June 26 – July 1, 2022, Proceedings. Cham: Springer. 2022. p. 388-406. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-031-05544-7_29

Electronic Performance Monitoring: Review of Theories, Conceptual Framework, and Study Proposal

Abstract

Publication series

Keywords

Access to Document

Other files and links

Fingerprint

Technostress in Organizations

Cite this

Electronic Performance Monitoring: Review of Theories, Conceptual Framework, and Study Proposal

Abstract

Publication series

Keywords

Access to Document

Other files and links

Fingerprint

Projects

Technostress in Organizations

Cite this