Effective CIO/CEO Communication

Alexander Hütter, Thomas Arnitz, René Riedl

Research output: Chapter in Book/Report/Conference proceedingsConference contributionpeer-review


Communication between the CIO and the CEO is important to achieve a shared understanding of the current and future role of IT in an organization. Such a shared CIO/CEO understanding has been shown to positively affect organizational IT success. Despite the importance of CIO/CEO communication, only a few studies have examined how CIOs and CEOs can achieve effectiveness in their interactions. To advance knowledge on CIO/CEO communication, we integrated existing research findings into a CIO/CEO communication model, and derived corresponding propositions. In essence, the model posits that CIO hierarchical position influences CIO/CEO communication effectivity, which, in turn, influences the shared CIO/CEO understanding on the current and future role of IT in the organization. A shared CIO/CEO understanding on the current role of IT influences both CEO support for strategic IT initiatives and CIO/CEO perception of IT contribution to business performance, while a shared CIO/CEO understanding on the future role of IT influences the CEO support for strategic IT initiatives.

Original languageEnglish
Title of host publicationMultikonferenz Wirtschaftsinformatik, MKWI 2016
EditorsVolker Nissen, Steffen Strassburger, Daniel Fischer, Dirk Stelzer
PublisherUniversitätsverlag Ilmenau
Number of pages12
ISBN (Electronic)9783863601324
Publication statusPublished - 2016
EventMultikonferenz Wirtschaftsinformatik (MKWI) 2016 - Ilmenau, Deutschland, Germany
Duration: 9 Mar 201611 Mar 2016

Publication series

NameMultikonferenz Wirtschaftsinformatik, MKWI 2016


ConferenceMultikonferenz Wirtschaftsinformatik (MKWI) 2016
CityIlmenau, Deutschland

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