Development of a structured process for a logistics performance measurement approach

Maximilian Gruber, Sebastian Mitterhuber

Research output: Chapter in Book/Report/Conference proceedingsConference contribution


In the past 20 years the field of logistics and how it is interpreted has changed dramatically. As it is true for all management disciplines measurement is essential for success. In the past several logistics performance measurement concepts, with very diverse dimensions and metrics defining logistics performance, were created. This article presents a process how a contemporary logistics performance measurement system measuring intralogistics performance within a company can be developed. Taking into account the broad perspective of modern logistics a process for measuring logistics performance in different areas of a company like production, procurement, distribution, warehousing and transportation was designed.
Original languageEnglish
Title of host publicationInteractions
Publication statusPublished - 2016
Event23rd EurOMA Conference 2016, Trondheim - Trondheim, Norway
Duration: 17 Jun 201622 Jun 2016


Conference23rd EurOMA Conference 2016, Trondheim
Internet address


  • logistics
  • performance measurement
  • logistics performance


Dive into the research topics of 'Development of a structured process for a logistics performance measurement approach'. Together they form a unique fingerprint.

Cite this