Development and validation of an instrument for assessing job demands arising from accelerated change: The intensification of job demands scale (IDS)

Bettina Kubicek

Research output: Contribution to journalArticlepeer-review

44 Citations (Scopus)

Abstract

Accelerated societal and organizational changes have placed new pressures on employees. Especially, service employees are exposed to intensified workloads, planning and decision-making, and learning demands. Despite the growing attention given to this intensification of job demands, a comprehensive measure is missing. In the present study, we developed the Intensification of Job Demands Scale (IDS) and validated it in four samples (N = 1363). Confirmatory factor analyses supported the differentiation into five subscales, namely work intensification, intensified job-related planning and decision-making demands, intensified career-related planning and decision-making demands, intensified knowledge-related learning demands, and intensified skill-related learning demands. This five-factor structure holds for both the German and the English versions of the instrument. Convergent and discriminant validity tests showed that the IDS subscales are moderately related to established measures of job demands, but at most have small correlations with negative affectivity. Providing support for the incremental validity, the IDS subscales were found to add to the prediction of burnout and job satisfaction beyond established job demands. Finally, the IDS subscales helped to identify employees who experienced changes in their work situation. In sum, the results indicate that the IDS is a valid and reliable measure to assess the intensification of job demands.

Original languageEnglish
Pages (from-to)898-913
Number of pages16
JournalEUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY
Volume24
Issue number6
DOIs
Publication statusPublished - 2 Nov 2015

Keywords

  • Changing working conditions
  • Intensification
  • Job demands
  • Service industries
  • Social acceleration
  • Validation

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