Developing a theoretical model of good versus bad complexity in supply chains

Patrick Freinberger, Ila Manuj, Markus Gerschberger

Research output: Chapter in Book/Report/Conference proceedingsConference contributionpeer-review


The purpose of this study is to expand the current understanding on supply chain complexity (SCC) by incorporating both good and bad aspects of complexity. The results of a structured literature review led to the development of a theoretical model incorporating business conditions (namely, environmental dynamism) under which certain SCC drivers lead to increased or decreased performance. From a managerial standpoint, the findings will assist managers to gain an understanding under which business conditions specific SCC drivers are either beneficial for their company´s performance, or not.
Original languageEnglish
Title of host publicationProceedings of the 24th EurOMA conference
Publication statusPublished - 2017
Event24th International Annual EurOMA Conference - Edinburgh, United Kingdom
Duration: 1 Jul 20175 Jul 2017


Conference24th International Annual EurOMA Conference
Country/TerritoryUnited Kingdom
Internet address


  • supply chain complexity strategy
  • complexity drivers
  • complexity conditions


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