Can Gamification Reduce the Shortage of Skilled Logistics Personnel?

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2 Citations (Scopus)

Abstract

Purpose: The logistics sector faces a worldwide shortage of skilled personnel. Gamification represents a new approach to attract people's interest by applying game elements in a non-game context. In our study, we develop a theoretical framework to improve the image of the logistics sector using gamification for future studies. Methodology: Based on the findings of the literature review, we discuss gamification and its potential to improve the image of the logistics sector. Moreover, the core of this paper is to develop a theoretical framework to apply career choice theories for gamification to attract logistics personnel. Findings: In total, six career choice theories were identified as appropriate for a theoretical framework. We suggest using these six theories for future empirical studies to measure how gamification influences people's career choices. Originality: This paper introduces gamification to attract people to the logistics sector as a new approach with substantial potential. It provides an initial valuation of the potential of gamification to improve the image of logistics jobs. Due the novelty of the topic, the theoretical framework provides a starting point for future empirical studies.

Original languageEnglish
Title of host publicationProceedings of the Hamburg International Conference of Logistics
Subtitle of host publicationArtificial Intelligence and Digital Transformation in Supply Chain Management: Innovative Approaches for Supply Chains, HICL 2019
EditorsWolfgang Kersten, Thorsten Blecker, Christian M. Ringle
Publisherepubli GmbH
Pages331-354
Number of pages24
ISBN (Electronic)9783750249479
ISBN (Print)9783750249479
DOIs
Publication statusPublished - 2019
EventHICL 2019 - Hamburg International Conference of Logistics - Hamburg, Germany
Duration: 26 Sept 201927 Sept 2019
https://hicl.org/

Publication series

NameProceedings of the Hamburg International Conference of Logistics
Volume27
ISSN (Print)2365-4430
ISSN (Electronic)2365-5070

Conference

ConferenceHICL 2019 - Hamburg International Conference of Logistics
Country/TerritoryGermany
CityHamburg
Period26.09.201927.09.2019
Internet address

Keywords

  • Career choice
  • Gamification
  • Logistics
  • Theoretical framework

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