Abstract
The portion of knowledge work is steadily increasing in today’s working environments in western societies. This needs to be respected in the supporting IT systems. Starting with the characteristics of knowledge work and the resulting needs of knowledge workers, we present and compare two current standardization efforts in area of Business Process Management (BPM) by the OMG-the Business Process Model and Notation (BPMN) and the Case Management Model and Notation (CMMN). We argue that a hybrid approach will not suffice in the future, but that there is rather a strong need for full integration.
| Original language | English |
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| Title of host publication | Lecture Notes in Information Systems and Organisation |
| Publisher | Springer |
| Pages | 79-95 |
| Number of pages | 17 |
| ISBN (Print) | 978-3-319-18701-3 |
| DOIs | |
| Publication status | Published - 1 Jan 2014 |
| Event | Gmunden Retreat on NeuroIS 2015 - Gmunden, Austria, Austria Duration: 1 Jun 2015 → 3 Jun 2015 http://neurois.org |
Publication series
| Name | Lecture Notes in Information Systems and Organisation |
|---|---|
| Volume | 8 |
| ISSN (Print) | 2195-4968 |
| ISSN (Electronic) | 2195-4976 |
Conference
| Conference | Gmunden Retreat on NeuroIS 2015 |
|---|---|
| Country/Territory | Austria |
| City | Gmunden, Austria |
| Period | 01.06.2015 → 03.06.2015 |
| Internet address |
Keywords
- Activity-centric
- Business process management
- Business process model and notation (BPMN)
- Case management
- Case management model and notation (CMMN)
- Data-centric
- Knowledge work(er)