Attitude, loyalty, trust and customer satisfaction: A necessary consolidation of important customer retention constructs

Harald Kindermann

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Fingerprint

Dive into the research topics of 'Attitude, loyalty, trust and customer satisfaction: A necessary consolidation of important customer retention constructs'. Together they form a unique fingerprint.

Keyphrases

Computer Science

Psychology

Economics, Econometrics and Finance