@inproceedings{bfba600b53e1409cbe1a4844280109e3,
title = "Adapting ethnography for design research: Lessons learnt from design of mobile systems for rural health care in Ethiopia",
abstract = "This paper attempts to address how ethnography can be adapted and customized to design research for software development in resource constrained social settings. Based on the experience from the Technology Enabled Maternal and Child Health Care (TEMACC-Ethiopia) research project, the work reported demonstrates the suitability of a modified ethnography in a design research particularly in mediating the communication between users and programmers, facilitating reflection and communication among users, programmers and stakeholders, transforming field study insights into design artefacts, testing and deploying software tools as well as supporting users in their work places. The practical guidelines that emerged in the course of the research work are presented as lessons learnt. Extending the ethnography to support usability assessment and change management beyond those conducted in this study are also identified for further research.",
keywords = "Design research, Ethnography, Maternal care, Mobile apps for health care",
author = "Rahel Bekele and Tesfaye Biru and Johannes Sametinger and Iris Groher and Gustav Pomberger and Christiane Floyd",
note = "Publisher Copyright: {\textcopyright} 40th International Conference on Information Systems, ICIS 2019. All rights reserved. Copyright: Copyright 2020 Elsevier B.V., All rights reserved.; 40th International Conference on Information Systems, ICIS 2019 ; Conference date: 15-12-2019 Through 18-12-2019",
year = "2020",
language = "English",
series = "40th International Conference on Information Systems, ICIS 2019",
publisher = "Association for Information Systems",
booktitle = "40th International Conference on Information Systems, ICIS 2019",
address = "United States",
}