PERFORM - Pioneering the Digital Future for Omnichannel Retail Managers

Project Details


The overall goal of PERFORM is to establish a European training network to prepare the next generation of Digital Retail Managers. Research projects within PERFORM focus on creating a coherent customer experience for Digital Retail by combining online and traditional offline retail to an integrated Omnichannel system addressing the following 4 research objectives: (i) develop sustainable business models for the Digital Retail sector, (ii) increase the customer experience along the customer journey, (iii) investigate the use of emerging technologies to build innovative Digital Retail services and (iv) develop a comprehensive knowledge base on Digital Retail operations and analytics.
Short titlePERFORM
Effective start/end date01.01.201831.12.2022

Funding agency

  • MSCA - Marie Curie Actions


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