DBx - Digital Business Institute - Research output - University of Applied Sciences Upper Austria

2024

Combating Videoconference Fatigue: A Pilot Study on the Effects of Video Layouts

Öçlü, B., Riedl, R., Whelan, E. & Acton, T., 26 Jul 2024, Information Systems and Neuroscience: NeuroIS Retreat 2023. Davis, F. D., Riedl, R., vom Brocke, J., Léger, P.-M., Randolph, A. B. & Müller-Putz, G. R. (eds.). Cham, p. 309–317 9 p. (Lecture Notes in Information Systems and Organisation; vol. 68).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Fatigue and Stress Levels in Digital Collaboration: A Pilot Study with Video Conferencing and the Metaverse

Stangl, F. J., Riedl, R., Weitzl, W. J. & Martin, S., 26 Jul 2024, Information Systems and Neuroscience - NeuroIS Retreat 2023. Davis, F. D., Riedl, R., vom Brocke, J., Léger, P.-M., Randolph, A. B. & Müller-Putz, G. R. (eds.). Cham: Springer, p. 89-103 15 p. (Lecture Notes in Information Systems and Organisation; vol. 68).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Neurophysiological Measurements in the Research Field of Digital Detoxing: Review and Implications for Future Research

Stangl, F. J. & Riedl, R., 26 Jul 2024, Information Systems and Neuroscience: NeuroIS Retreat 2023. Davis, F. D., Riedl, R., vom Brocke, J., Léger, P.-M., Randolph, A. B. & Müller-Putz, G. R. (eds.). Cham: Springer, p. 105-121 17 p. (Lecture Notes in Information Systems and Organisation; vol. 68).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Neurophysiological Measurements in the Research Field of Interruption Science: Insights into Applied Methods for Different Interruption Types based on an Umbrella Review

Stangl, F. J. & Riedl, R., 26 Jul 2024, Information Systems and Neuroscience: NeuroIS Retreat 2023. Davis, F. D., Riedl, R., vom Brocke, J., Léger, P.-M., Randolph, A. B. & Müller-Putz, G. R. (eds.). Cham: Springer, p. 123-152 30 p. (Lecture Notes in Information Systems and Organisation; vol. 68).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Only seemingly unsuccessful: Emotional reactions to unsuccessful customer forewarning and their impact on revengeful negative word-of-mouth

Weitzl, W. J., Hutzinger, C. & Petz, G., 2024, Proceedings of the 2024 AMA Winter Academic Conference. St. Pete Beach, FL: American Marketing Association, p. 1050-1053

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

2023

A Comparative Study on Optimizing Virtual Reality Experience through User Representations in Industry

Maurer, M., Wolfartsberger, J., Niedermayr, D. & Zimmermann, R., 2023, Proceedings - 2023 IEEE International Symposium on Mixed and Augmented Reality Adjunct, ISMAR-Adjunct 2023. Bruder, G., Olivier, A.-H., Cunningham, A., Peng, E. Y., Grubert, J. & Williams, I. (eds.). Institute of Electrical and Electronics Engineers Inc., p. 175-182 8 p. (Proceedings - 2023 IEEE International Symposium on Mixed and Augmented Reality Adjunct, ISMAR-Adjunct 2023).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Applications of Large Language Models (LLMs) in Business Analytics – Exemplary Use Cases in Data Preparation Tasks

Nasseri, M., Brandtner, P., Zimmermann, R., Falatouri, T., Darbanian, F. & Obinwanne, T., 2023, HCI International 2023 – Late Breaking Papers - 25th International Conference on Human-Computer Interaction, HCII 2023, Proceedings. Degen, H., Ntoa, S. & Moallem, A. (eds.). Springer, p. 182-198 17 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 14059 LNCS).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

5 Citations (Scopus)

Brand Betrayal as a Trigger of Brand Shame: Consequences of Self-relevant Brand Incidents

Weitzl, W. J., Hutzinger, C. & Zimmermann, R., 2023, Book of Abstracts of the 5th International Colloquium on Corporate Branding, Identity, Image and Reputation. London, p. 17 1 p.

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Consumer Behavior in Staffless Stores: A Systematic Literature Review

Staab, M., Zimmermann, R., Brandtner, P. & Schauer, O., 2023, HCI International 2023 – Late Breaking Papers - 25th International Conference on Human-Computer Interaction, HCII 2023, Proceedings. Zaphiris, P., Ioannou, A., Ioannou, A., Sottilare, R. A., Schwarz, J., Fui-Hoon Nah, F., Siau, K., Wei, J. & Salvendy, G. (eds.). Springer, p. 519-538 20 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 14060 LNCS).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

2 Citations (Scopus)

Data Preprocessing in Supply Chain Management Analytics - A Review of Methods, the Operations They Fulfill, and the Tasks They Accomplish. Data Preprocessing in Supply Chain Management Analytics.

Obinwanne, T., Udokwu, C., Zimmermann, R. & Brandtner, P., 13 Jan 2023, Proceedings of the 2023 6th International Conference on Computers in Management and Business, ICCMB 2023. Association for Computing Machinery, p. 93-99 7 p. (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Open Access

1 Citation (Scopus)

Digital Detox Research: An Analysis of Applied Methods and Implications for Future Studies

Hager, N., Stangl, F. J. & Riedl, R., 10 Sept 2023, Proceedings of the 18th International Conference on Wirtschaftsinformatik.

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Open Access

Eliciting Customer Remorse with Proactive Service Recoveries For Reducing Negative Word-of-Mouth

Weitzl, W. J., Hutzinger, C. & Martin, S., 2023, Proceedings of the 2023 EMAC Annual Conference. Odense: European Marketing Academy

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Future Skills for the Decision Makers of Tomorrow: Innovative Teaching Concepts Using the KEU-Approach

Freudenthaler-Mayrhofer, D., Wagner, G. & Brandtner, P., 6 Jun 2023, XXXIV ISPIM Innovation Conference Proceedings. p. 1-7 7 p.

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Implications of 3D Printing on Physical Distribution in Logistics and Supply Chain Management

Brandtner, P., Zimmermann, R. & Allmendinger, J., 30 Jul 2023, Proceedings of 8th International Congress on Information and Communication Technology - ICICT 2023. Yang, X.-S., Sherratt, R. S., Dey, N. & Joshi, A. (eds.). p. 641-653 13 p. (Lecture Notes in Networks and Systems; vol. 694 LNNS).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Open Access

1 Citation (Scopus)

Interruptions in the Workplace: An Exploratory Study Among Digital Business Professionals

Stangl, F. J. & Riedl, R., 17 Jul 2023, HCI in Business, Government and Organizations - 10th International Conference, HCIBGO 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Proceedings. Nah, F. & Siau, K. (eds.). Cham: Springer, Vol. 14039. p. 400-422 23 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 14039 LNCS).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

4 Citations (Scopus)

Leveraging Large Language Models for Literature Review Tasks - A Case Study Using ChatGPT

Zimmermann, R., Staab, M., Nasseri, M. & Brandtner, P., 2023, Advanced Research in Technologies, Information, Innovation and Sustainability - 3rd International Conference, ARTIIS 2023, Proceedings. Guarda, T., Portela, F. & Diaz-Nafria, J. M. (eds.). Springer, p. 313-323 11 p. (Communications in Computer and Information Science; vol. 1935 CCIS).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

1 Citation (Scopus)

Online complainants' skepticism towards webcare promises: A cross-cultural study

Weitzl, W. J. & Sengupta, S., 2023, Proceedings of the 2023 AMA Summer Academic Conference: A World Disrupted: Marketing’s Role in Understanding, Adapting and Transforming the Business Ecosystem. Saint Clair, J., Kumar, A. & Liu, L. (eds.). San Francisco: American Marketing Association, Vol. 34. p. 1213-1216 3 p.

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

On the Role of User Interface Elements in the Hotel Booking Intention: Analyzing a Gap in State-of-The-Art Research

Eibl, S. & Auinger, A., 25 Jul 2023, HCI in Business, Government and Organizations - 10th International Conference, HCIBGO 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Proceedings: HCII 2023: HCI in Business, Government and Organizations. Nah, F. & Siau, K. (eds.). Volume 14038 ed. Cham: Springer, Vol. LNCS Lecture Notes in Computer Science. p. 170-189 20 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 14038 LNCS).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

1 Citation (Scopus)

Proactive Service Recoveries – How Forewarning Helps to Reduce Two Forms of Negative Word-of-mouth

Weitzl, W. J., Hutzinger, C., Fleck, M. & Good, F., 2023, Book of Abstracts of the 2023 Academy of Marketing Science World Marketing Congress. Canterbury: Academy of Marketing Science

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Reducing Negative Word-of-Mouth through Company Response Strategies

Siret, I., Sabadie, W. & Weitzl, W. J., 2023, Book of Abstracts of the 2023 Academy of Marketing Science World Marketing Congress. Canterbury: Academy of Marketing Science

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Shedding Light on the Black Box: Explainable AI for Predicting Household Appliance Failures

Falatouri, T., Nasseri, M., Brandtner, P. & Darbanian, F., 2023, HCI International 2023 – Late Breaking Papers - 25th International Conference on Human-Computer Interaction, HCII 2023, Proceedings. Degen, H., Ntoa, S. & Moallem, A. (eds.). Springer, p. 69-83 15 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 14059 LNCS).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

1 Citation (Scopus)

Status-Quo of IoT in Supply Chain Management - Applications, Potentials and Challenges in Austria: Status-Quo of IoT in Supply Chain Management

Brandtner, P., Schober, S., Zimmermann, R. & Staberhofer, F., 13 Jan 2023, Proceedings of the 2023 6th International Conference on Computers in Management and Business, ICCMB 2023. Association for Computing Machinery, p. 133-138 6 p. (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Open Access

2 Citations (Scopus)

Sustainable Insulation Materials for E-Grocery Shipments: A Multi-Criteria Evaluation

Pfoser, S., Brandner, M., Massimiani, A., Nicoletti, C., Blank-Landeshammer, B. & Dornmayr-Pfaffenhuemer, M., Jun 2023, Proceedings of the 8th Colloquium on European Research in Retailing. p. 225-232

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

The Effect of Bystanders’ Virtual Presence on Service Recovery via Social Media – A Cross-Cultural Perspective

Sengupta, S. & Weitzl, W. J., 2023, Book of Abstracts of the 2023 Academy of Marketing Science World Marketing Congress. Canterbury: Academy of Marketing Science

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

The Impact of Social Closeness and Complaint-Reaction-Time on Word-of-Mouth

Hartl, Z., Hutzinger, C. & Weitzl, W. J., 2023, Proceedings of the 2023 EMAC Annual Conference. European Marketing Academy

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

The Power of Words: Investigating the Effects of Webcare Framing on Online Complaint Bystanders

Weitzl, W. J., Hutzinger, C., Wagner, U. & Zimmermann, R., 2023, Book of Abstracts of the 5th International Colloquium on Corporate Branding, Identity, Image and Reputation. London, p. 17 1 p.

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

The Reactions of Online Service Recovery Bystanders to Different Forms of Webcare Framing: The Role of Consumer Empathy

Weitzl, W. J., Hutzinger, C., Wagner, U. & Zimmermann, R., 2023, Proceedings of Academy of Marketing 2023 Annual Conference and Doctoral Colloquium: From Revolution to Revolutions. F. , K. (ed.). Birmingham: Academy of Marketing, p. 123-124 129 – O

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Transforming Online Complaints into Positive Word-of-Mouth with Webcare

Siret, I., Sabadie, W. & Weitzl, W. J., 2023, Proceedings of the 2023 EMAC Annual Conference. Odense: European Marketing Academy

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Webcare Framing: How Small Changes Make a Significant Difference in Bystanders’ Minds

Weitzl, W. J., Hutzinger, C., Wagner, U. & Zimmermann, R., 2023, Proceedings of the 2023 EMAC Regional Conference. Athens: European Marketing Academy

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Why are you doing this to me? Dissatisfied consumers' reaction to service failures involving their favorite brand

Weitzl, W. J. & Hutzinger, C., 2023, Proceedings of the 2023 AMA Winter Academic Conference: Marketing During Times of Change. Umashankar, N. & Lisjak, M. (eds.). Nashville, TN: American Marketing Association, Vol. 34. p. 599 1 p.

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

2022

An Apology is More Than Just Saying “Sorry” – Framing Effects in Online Service Recoveries

Weitzl, W. J., Zniva, R., Petz, G. & Pichler, C., 2022, Proceedings of the 2021 Academy of Marketing Science (AMS) Annual Conference. New York: Springer

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

A question of perspective: Attribute and goal framing of webcare responses

Weitzl, W. J., Wagner, U. & Pichler, C., 2022, Proceedings of the 7th French-Austrian-German Workshop on Consumer Behavior: Crises, pandemics, life-changing events, new technologies - consumer behavior research in a changing world. Gröppel-Klein, A. (ed.). Saarbrücken, p. 14-15 2 p.

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Data Circles for Resilience in Logistics: Stakeholder Analysis and Use Case Development

Hochstrasser, C., Herburger, M., Plasch, M., Lackner, U. & Breitfuss, G., 3 Jul 2022, 29th International EurOMA Conference 2022 - European Operations Management Association EurOMA. Berlin, 10 p.

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Electronic Performance Monitoring: Review of Theories, Conceptual Framework, and Study Proposal

Kalischko, T. & Riedl, R., 16 Jun 2022, HCI in Business, Government and Organizations - 9th International Conference, HCIBGO 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings: 9th International Conference, HCIBGO 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Virtual Event, June 26 – July 1, 2022, Proceedings. Nah, F.F.-H. & Siau, K. (eds.). Cham: Springer, p. 388-406 19 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 13327 LNCS).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

1 Citation (Scopus)

Elektronische Überwachung am Arbeitsplatz: Formulierung von Hypothesen und Entwicklung eines Kausalmodells

Gasperlmair, J. G., Kalischko, T. & Riedl, R., 2022, Proceedings of the 17th International Conference on Wirtschaftsinformatik.

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Open Access

Factors Influencing Usage Intentions Towards a Self-service Kiosk with Biometric Authentication

Obermeier, G., Klingersberger, J. & Auinger, A., 4 Jan 2022, Proceedings of Hawaii International Conference on System Sciences (HICSS). Hawaii, p. 4739 4748 p.

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Fewer Faces Displayed Simultaneously, Less Videoconference Fatigue in Distance Learning? An Experimental Study

Li, J., Lamers, M. H. & Riedl, R., 4 Nov 2022, (E-pub ahead of print) Proceedings of the 43rd International Conference on Information Systems.

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Framing Effects Among Complaint Bystanders: Small Changes of Words Big Changes of Attitude

Weitzl, W. J., Wagner, U. & Pichler, C., 2022, Proceedings of the 26th International Conference on Corporate and Marketing Communications. Papasolomou, I. & Melanthiou, Y. (eds.). Nicosia, p. 185-190 5 p.

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Influencer Authenticity – Conceptualization, Nature and Nomological Role

Lindmoser, C., Weitzl, W. J. & Zniva, R., 2022, Advances in Digital Marketing and eCommerce - Third International Conference, 2022: Third International Conference, 2022. Martínez-López , F. J. & Martinez , L. F. (eds.). Cham, Switzerland: Springer, p. 140-148 9 p. (Springer Proceedings in Business and Economics).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

4 Citations (Scopus)

Investigating Mind-Wandering Episodes While Using Digital Technologies: An Experimental Approach Based on Mixed-Methods

Reßing, C., Oschinsky, F. M., Klesel, M., Niehaves, B., Riedl, R., Suwandjieff, P., Selina C, W. & Müller-Putz, G. R., 3 Dec 2022, Information Systems and Neuroscience: NeuroIS Retreat 2022. Davis, F. D., Riedl, R., vom Brocke, J., Léger, P.-M., Randolph, A. B. & Müller-Putz, G. R. (eds.). Cham: Springer, p. 301-309 9 p. (Lecture Notes in Information Systems and Organisation; vol. 58).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Measurement of Heart Rate and Heart Rate Variability: A Review of NeuroIS Research with a Focus on Applied Methods

Stangl, F. J. & Riedl, R., 3 Dec 2022, Information Systems and Neuroscience: NeuroIS Retreat 2022. Davis, F. D., Riedl, R., vom Brocke, J., Léger, P.-M., Randolph, A. B. & Müller-Putz, G. R. (eds.). Cham: Springer, p. 269-283 15 p. (Lecture Notes in Information Systems and Organisation; vol. 58).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

8 Citations (Scopus)

Measurement of Heart Rate and Heart Rate Variability in NeuroIS Research: Review of Empirical Results

Stangl, F. J. & Riedl, R., 3 Dec 2022, Information Systems and Neuroscience: NeuroIS Retreat 2022. Davis, F. D., Riedl, R., vom Brocke, J., Léger, P.-M., Randolph, A. B. & Müller-Putz, G. R. (eds.). Cham: Springer, p. 285-299 15 p. (Lecture Notes in Information Systems and Organisation; vol. 58).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

7 Citations (Scopus)

Measurement of Heart Rate and Heart Rate Variability with Wearable Devices: A Systematic Review

Stangl, F. J. & Riedl, R., 2022, Proceedings of the 17th International Conference on Wirtschaftsinformatik.

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Open Access

Predictive Analytics and Intelligent Decision Support Systems in Supply Chain Risk Management—Research Directions for Future Studies

Brandtner, P., 2022, Proceedings of 7th International Congress on Information and Communication Technology, ICICT 2022. Yang, X.-S., Sherratt, S., Dey, N. & Joshi, A. (eds.). Springer, p. 549-558 10 p. (Lecture Notes in Networks and Systems; vol. 464).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

13 Citations (Scopus)

Revisiting the co-makership concept and its impacts on collaborative buyer-supplier relationships

Plasch, M. & Winter, M., 5 Jul 2022, 29th International EurOMA Conference 2022 - European Operations Management Association EurOMA. Berlin, 8 p.

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Open Access

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Shame is a Brand-Eating Emotion: Negative Effects of Consumer-Brand Identification in the Aftermaths of Brand Failures

Weitzl, W. J. & Hutzinger, C., 2022, Proceedings of the 2022 EMAC Annual Conference. Budapest: European Marketing Academy, A2022-106522

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Smart Production and Manufacturing: A Research Field with High Potential for the Application of Neurophysiological Tools

Wolfartsberger, J. & Riedl, R., 3 Dec 2022, Information Systems and Neuroscience: NeuroIS Retreat 2022. Davis, F. D., Riedl, R., vom Brocke, J., Léger, P.-M., Randolph, A. B. & Müller-Putz, G. R. (eds.). Cham: Springer, p. 211-218 8 p. (Lecture Notes in Information Systems and Organisation; vol. 58).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

When others signal what to expect: Cultural biases in online complaining

Sengupta, S., Weitzl, W. J. & Linzmajer, M., 2022, Proceedings of the 2022 AMA Summer Academic Conference. Flynn, A., Mehta, R. & Satornino, C. (eds.). Chicago, IL: American Marketing Association, Vol. 33. p. 36-39

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

2021

Applications of Big Data Analytics in Supply Chain Management: Findings from Expert Interviews

Brandtner, P., Udokwu, C., Darbanian, F. & Falatouri, T., 30 Jan 2021, 2021 4th International Conference on Computers in Management and Business, ICCMB 2021. Association for Computing Machinery, p. 77-82 6 p. (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

18 Citations (Scopus)

Betrayed by reviewers: Positive consumer responses to unfair negative word-of-mouth

Hutzinger, C., Weitzl, W. J. & Petz, G., 2021, Proceedings of the 2021 EMAC Annual Conference. Madrid: European Marketing Academy, A2021-93682

Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review

Open Access

DBx - Digital Business Institute

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