“We’re sorry!” Effects of online complaint handling on observers’ attitudes

  • Weitzl, W. J. (Speaker)
  • Elisabeth Wolfsteiner (Speaker)
  • Clemens Hutzinger (Speaker)

Activity: Talk or presentation › Oral presentation

Period21 Jul 2016 → 24 Jul 2016
Event title2016 Globarl Marketing Conference (GMC)
Event typeConference
LocationHong Kong, ChinaShow on map
Degree of RecognitionInternational

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