Intervening failure attribution perceptions and NWOM with online service recovery actions

Activity: Talk or presentation › Oral presentation

Period	27 Jun 2018
Event title	2018 Academy of Marketing Science (AMS) World Marketing Congress (AMSWMC21)
Event type	Conference
Location	Porto, PortugalShow on map
Degree of Recognition	International

Related content

Research output
Intervening failure attribution perceptions and NWOM with online service recovery actions
Research output: Chapter in Book/Report/Conference proceedings › Conference contribution › peer-review
Intervening Failure Attribution Perceptions and NWOM with Online Service Recovery Actions: An Abstract
Research output: Chapter in Book/Report/Conference proceedings › Chapter › peer-review