Intervening failure attribution perceptions and NWOM with online service recovery actions

Weitzl, W. J. (Speaker), Sabine Einwiller (Speaker)

Activity: Talk or presentationOral presentation

Period27 Jun 2018
Event title2018 Academy of Marketing Science (AMS) World Marketing Congress (AMSWMC21): null
Event typeConference
LocationPorto, Portugal
Degree of RecognitionInternational