How (un-)committed customers cope with (non-)economic service failures and online recovery attempts

Weitzl, W. J. (Speaker), Clemens Hutzinger (Speaker)

Activity: Talk or presentationOral presentation

Period22 Nov 201823 Nov 2018
Event titleSymposium for Language in Webcare - Interdisciplinary Perspectives: null
Event typeConference
LocationGent, Belgium
Degree of RecognitionInternational