TY - GEN
T1 - User-Centered Investigation of Features for Attention Management Systems in an Online Vignette Study
AU - Talypova, Dinara
AU - Lingler, Alexander
AU - Wintersberger, Philipp
N1 - Publisher Copyright:
© 2023 Owner/Author.
PY - 2023/12/3
Y1 - 2023/12/3
N2 - Notifications and interruptions have shown to significantly impede task performance while causing stress. Attention management systems aim at mitigating these negative effects, for example, by delaying interruptions to task boundaries or times of low mental load. However, while the theoretical benefits of such an approach are well-documented, it is quite unclear how holding back information from users is accepted, especially in times of the "always-on-mentality". Thus, we conducted an online vignette experiment with N=163 participants, who were presented hypothetical private and work-related scenarios where interruptions are delayed by attention management systems. Participants rated how long they would allow particular interruptions to be delayed, as well as which data collection methods a system could use to perform these decisions. Our results show that interruption management is desired by potential users, provided they feel in control. We conclude with recommendations for the design of attention management systems.
AB - Notifications and interruptions have shown to significantly impede task performance while causing stress. Attention management systems aim at mitigating these negative effects, for example, by delaying interruptions to task boundaries or times of low mental load. However, while the theoretical benefits of such an approach are well-documented, it is quite unclear how holding back information from users is accepted, especially in times of the "always-on-mentality". Thus, we conducted an online vignette experiment with N=163 participants, who were presented hypothetical private and work-related scenarios where interruptions are delayed by attention management systems. Participants rated how long they would allow particular interruptions to be delayed, as well as which data collection methods a system could use to perform these decisions. Our results show that interruption management is desired by potential users, provided they feel in control. We conclude with recommendations for the design of attention management systems.
KW - Attention Management
KW - Attentive User Interface
KW - Human-Computer Interaction
KW - Vignette Study
UR - http://www.scopus.com/inward/record.url?scp=85180130657&partnerID=8YFLogxK
U2 - 10.1145/3626705.3627766
DO - 10.1145/3626705.3627766
M3 - Conference contribution
AN - SCOPUS:85180130657
T3 - ACM International Conference Proceeding Series
SP - 102
EP - 115
BT - Proceedings of MUM 2023 - The 22nd International Conference on Mobile and Ubiquitous Multimedia
A2 - Michahelles, Florian
A2 - Knierim, Pascal
A2 - Hakkila, Jonna
PB - Association for Computing Machinery
T2 - 2nd International Conference on Mobile and Ubiquitous Multimedia, Proceedings of MUM 2023
Y2 - 3 December 2023 through 6 December 2023
ER -