The New Normal? Motivators for and Hindrances to Telework

Thomas Fischer, Stefan Küll, Ursula Niederländer, Martin Stabauer

Publikation: Beitrag in Buch/Bericht/TagungsbandKonferenzbeitragBegutachtung

9 Zitate (Scopus)

Abstract

Telework or telecommuting – a concept of flexible work arrangements predominantly driven by the Human-Computer Interaction (HCI) community – has vastly increased in recent months due to lockdowns and other measures in response to the COVID-19 pandemic. In this paper, we explicitly exclude outside forces (such as a pandemic) as grounds for adopting telework, but rather ask: What are the reasons for organizations and/or individuals to voluntarily decide for or against telework? In this effort to identify the most relevant antecedents of the adoption of telework at both the organizational and the individual level, we present the results of a comprehensive literature review of 72 papers conducted in Q4/2020. The discovered characteristics influencing the decision for or against telework were then structured in a 6 (rationales) by 2 (organization vs individual) matrix, each of which was further analyzed in detail. The multifaceted results fall into three broad categories that impact telework adoption: (i) the type of work, (ii) the way this work is organized and (iii) its organizational environment.

OriginalspracheEnglisch
TitelHCI in Business, Government and Organizations - 8th International Conference, HCIBGO 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings
Redakteure/-innenFiona Fui-Hoon Nah, Keng Siau
Herausgeber (Verlag)Springer
Seiten327-346
Seitenumfang20
ISBN (Print)9783030777494
DOIs
PublikationsstatusVeröffentlicht - 2021
Veranstaltung8th International Conference on HCI in Business, Government and Organizations, HCIBGO 2021, Held as Part of the 23rd HCI International Conference, HCII 2021 - Virtual, Online
Dauer: 24 Juli 202129 Juli 2021

Publikationsreihe

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Band12783 LNCS
ISSN (Print)0302-9743
ISSN (elektronisch)1611-3349

Konferenz

Konferenz8th International Conference on HCI in Business, Government and Organizations, HCIBGO 2021, Held as Part of the 23rd HCI International Conference, HCII 2021
OrtVirtual, Online
Zeitraum24.07.202129.07.2021

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