The Concept Maps Method as a Tool to Evaluate the Usability of APIs

Jens Gerken; Hans-Christian Jetter; Michael Zöllner; Mario Mader; Harald Reiterer

doi:10.1145/1978942.1979445

The Concept Maps Method as a Tool to Evaluate the Usability of APIs

Jens Gerken
, Hans-Christian Jetter
, Michael Zöllner
, Mario Mader
, Harald Reiterer

Research Center Hagenberg

Publikation: Beitrag in Buch/Bericht/Tagungsband › Konferenzbeitrag › Begutachtung

26 Zitate (Scopus)

Abstract

Application programming interfaces (APIs) are the interfaces to existing code structures, such as widgets, frameworks, or toolkits. Therefore, they very much do have an impact on the quality of the resulting system. So, ensuring that developers can make the most out of them is an important challenge. However standard usability evaluation methods as known from HCI have limitations in grasping the interaction between developer and API as most IDEs (essentially the GUI) capture only part of it. In this paper we present the Concept Map method to study the usability of an API over time. This allows us to elicit the mental model of a programmer when using an API and thereby identify usability issues and learning barriers and their development over time.

Originalsprache	Englisch
Titel	CHI 2011 - 29th Annual CHI Conference on Human Factors in Computing Systems, Conference Proceedings and Extended Abstracts
Herausgeber (Verlag)	ACM Press
Seiten	3373-3382
Seitenumfang	10
ISBN (Print)	9781450302289
DOIs	https://doi.org/10.1145/1978942.1979445
Publikationsstatus	Veröffentlicht - 2011
Veranstaltung	ACM SIGCHI Conference on Human Factors in Computing Systems (CHI '11) - Vancouver, BC, Kanada Dauer: 7 Mai 2011 → 12 Mai 2011 http://www.chi2011.org/

Publikationsreihe

Name	Conference on Human Factors in Computing Systems - Proceedings

Konferenz

Konferenz	ACM SIGCHI Conference on Human Factors in Computing Systems (CHI '11)
Land/Gebiet	Kanada
Ort	Vancouver, BC
Zeitraum	07.05.2011 → 12.05.2011
Internetadresse	http://www.chi2011.org/

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10.1145/1978942.1979445

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Gerken, J., Jetter, H.-C., Zöllner, M., Mader, M., & Reiterer, H. (2011). The Concept Maps Method as a Tool to Evaluate the Usability of APIs. in CHI 2011 - 29th Annual CHI Conference on Human Factors in Computing Systems, Conference Proceedings and Extended Abstracts (S. 3373-3382). (Conference on Human Factors in Computing Systems - Proceedings). ACM Press. https://doi.org/10.1145/1978942.1979445

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title = "The Concept Maps Method as a Tool to Evaluate the Usability of APIs",

abstract = "Application programming interfaces (APIs) are the interfaces to existing code structures, such as widgets, frameworks, or toolkits. Therefore, they very much do have an impact on the quality of the resulting system. So, ensuring that developers can make the most out of them is an important challenge. However standard usability evaluation methods as known from HCI have limitations in grasping the interaction between developer and API as most IDEs (essentially the GUI) capture only part of it. In this paper we present the Concept Map method to study the usability of an API over time. This allows us to elicit the mental model of a programmer when using an API and thereby identify usability issues and learning barriers and their development over time.",

keywords = "Api usability, Concept maps, Evaluation method, Longitudinal",

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booktitle = "CHI 2011 - 29th Annual CHI Conference on Human Factors in Computing Systems, Conference Proceedings and Extended Abstracts",

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Gerken, J, Jetter, H-C, Zöllner, M, Mader, M & Reiterer, H 2011, The Concept Maps Method as a Tool to Evaluate the Usability of APIs. in CHI 2011 - 29th Annual CHI Conference on Human Factors in Computing Systems, Conference Proceedings and Extended Abstracts. Conference on Human Factors in Computing Systems - Proceedings, ACM Press, S. 3373-3382, ACM SIGCHI Conference on Human Factors in Computing Systems (CHI '11), Vancouver, BC, Kanada, 07.05.2011. https://doi.org/10.1145/1978942.1979445

The Concept Maps Method as a Tool to Evaluate the Usability of APIs. / Gerken, Jens; Jetter, Hans-Christian; Zöllner, Michael et al.
CHI 2011 - 29th Annual CHI Conference on Human Factors in Computing Systems, Conference Proceedings and Extended Abstracts. ACM Press, 2011. S. 3373-3382 (Conference on Human Factors in Computing Systems - Proceedings).

Publikation: Beitrag in Buch/Bericht/Tagungsband › Konferenzbeitrag › Begutachtung

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T1 - The Concept Maps Method as a Tool to Evaluate the Usability of APIs

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AU - Jetter, Hans-Christian

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AU - Mader, Mario

AU - Reiterer, Harald

PY - 2011

Y1 - 2011

N2 - Application programming interfaces (APIs) are the interfaces to existing code structures, such as widgets, frameworks, or toolkits. Therefore, they very much do have an impact on the quality of the resulting system. So, ensuring that developers can make the most out of them is an important challenge. However standard usability evaluation methods as known from HCI have limitations in grasping the interaction between developer and API as most IDEs (essentially the GUI) capture only part of it. In this paper we present the Concept Map method to study the usability of an API over time. This allows us to elicit the mental model of a programmer when using an API and thereby identify usability issues and learning barriers and their development over time.

AB - Application programming interfaces (APIs) are the interfaces to existing code structures, such as widgets, frameworks, or toolkits. Therefore, they very much do have an impact on the quality of the resulting system. So, ensuring that developers can make the most out of them is an important challenge. However standard usability evaluation methods as known from HCI have limitations in grasping the interaction between developer and API as most IDEs (essentially the GUI) capture only part of it. In this paper we present the Concept Map method to study the usability of an API over time. This allows us to elicit the mental model of a programmer when using an API and thereby identify usability issues and learning barriers and their development over time.

KW - Api usability

KW - Concept maps

KW - Evaluation method

KW - Longitudinal

UR - https://www.scopus.com/pages/publications/79958084617

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DO - 10.1145/1978942.1979445

M3 - Conference contribution

SN - 9781450302289

T3 - Conference on Human Factors in Computing Systems - Proceedings

SP - 3373

EP - 3382

BT - CHI 2011 - 29th Annual CHI Conference on Human Factors in Computing Systems, Conference Proceedings and Extended Abstracts

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ER -

Gerken J, Jetter HC, Zöllner M, Mader M, Reiterer H. The Concept Maps Method as a Tool to Evaluate the Usability of APIs. in CHI 2011 - 29th Annual CHI Conference on Human Factors in Computing Systems, Conference Proceedings and Extended Abstracts. ACM Press. 2011. S. 3373-3382. (Conference on Human Factors in Computing Systems - Proceedings). doi: 10.1145/1978942.1979445

The Concept Maps Method as a Tool to Evaluate the Usability of APIs

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