@inproceedings{f0fdda47bc4642e5ad490432168ce942,
title = "Smart design for human performance in the office of the future – requirements towards services and technical advises for tomorrows office work",
abstract = "The office of the future is a synonym of today's needs and expectations towards prospective solutions and services which can support human performance in the future office work. The development of such future services is on one hand affected by the technical possibilities and on the other by the demands of changing and global work environment. The process of generating successful services can be initiated by creative methods. The 635 method is a creative brain writing technique, which follows the problem solving circle to create new uncommon ideas in a group of expert or user participants. The workshop on smart design for human performance in the office of the future used the 635 method to identify requirements towards services and technical advises for tomorrows office work. The outcome of the written brainstorming is a list of different criteria and examples which describe the several dimensions of needs and demands towards the office of the future.",
keywords = "635 method, expert ideas, office of the future, service engineering, written brainstorming",
author = "Johannes Kriegel and F Jehle and Costa Efstratiou and Luck Zaad and J{\"o}rg Heppner and Jochen Hupp",
year = "2009",
doi = "10.1007/978-3-642-10607-1\_1",
language = "English",
isbn = "9783642106064",
series = "Communications in Computer and Information Science",
pages = "1--5",
editor = "Heinz Gerhauser and \{ Hupp\}, JuRGEN and \{ Heppner\}, Janina and Christos Efstratiou",
booktitle = "Constructing Ambient Intelligence",
note = "AmI-08 European Conference on Ambient Intelligence ; Conference date: 01-01-2009 Through 01-01-2009",
}