Sales skills in the digital era: Is it time to form the B2B sales skill set all over again?

Stefan Wengler, Pia Hautamäki, Margarethe Überwimmer, Robert Füreder

Publikation: Beitrag in Buch/Bericht/TagungsbandKonferenzbeitragBegutachtung

Abstract

The increasing application of digital technologies is transforming sales considerably. However, it is unclear how sales can adapt properly – particularly from the B2B sales skills side. Despite the urgency of this matter, in-depth research on B2B sales skills
in the digital era remains sparse. In this structured abstract, a new conceptual model for a more modern B2B skill set is thus developed in a cross-country study. As a preliminary result, most of the traditional sales skills are still required in future, but
need to be complemented by intercultural as well as digital sales skills.
OriginalspracheEnglisch
TitelProceedings of the Global Sales Science Institute Annual Conference
Redakteure/-innenDawn Deeter
Seiten19-24
Seitenumfang6
ISBN (elektronisch)2510-733X
PublikationsstatusVeröffentlicht - Juni 2021

Fingerprint

Untersuchen Sie die Forschungsthemen von „Sales skills in the digital era: Is it time to form the B2B sales skill set all over again?“. Zusammen bilden sie einen einzigartigen Fingerprint.

Zitieren